Swedish Customer Support in Big Tech company in Greece with Paid Relocation

Work set-up: 
Full Remote
Contract: 
Experience: 
Entry-level / graduate
Work from: 

Offer summary

Qualifications:

Fluent in Swedish, both written and spoken., Proficiency in English is essential., Excellent communication and customer service skills., Previous experience in customer service or technical support is highly desirable..

Key responsibilities:

  • Provide customer support to Swedish-speaking clients via phone, email, and live chat.
  • Resolve customer inquiries and technical issues efficiently.
  • Document customer interactions in the CRM system.
  • Collaborate with team members to identify trends and suggest improvements.

Patrique Mercier Recruitment logo
Patrique Mercier Recruitment Human Resources, Staffing & Recruiting Small startup http://www.patriquemercierrecruitment.com/
2 - 10 Employees
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Job description

Unlock your potential with Patrique Mercier Recruitment JP as we seek passionate Swedishspeaking customer service representatives to join a prestigious Big Tech company in Greece! This position offers the exciting opportunity of paid relocation, allowing you to immerse yourself in the Greek culture while leveraging your skills in a dynamic tech environment. In this role, you will serve as the frontline support for customers, addressing inquiries and resolving issues related to a range of cuttingedge technologies. If you are eager to enhance your career with a reputable tech giant while enjoying the Mediterranean lifestyle, we invite you to apply!

Responsibilities
  • Provide exceptional customer support to Swedishspeaking clients through various channels, including phone, email, and live chat.
  • Efficiently resolve customer inquiries and technical issues, ensuring high satisfaction levels.
  • Stay informed about the latest products, services, and updates to offer accurate assistance to customers.
  • Document all customer interactions in the company’s CRM system for recordkeeping and followup.
  • Collaborate with team members to identify trends in customer feedback and suggest improvements.
  • Participate in training and development programs to continuously enhance your product knowledge and customer service skills.
  • Proactively contribute innovative ideas for improving processes and customer engagement.
    • Requirements

      • Fluent in Swedish, both written and spoken; proficiency in English is essential.
      • Excellent communication and customer service skills with a friendly and positive attitude.
      • Ability to multitask and operate efficiently in a fastpaced environment.
      • Strong problemsolving skills and meticulous attention to detail.
      • Previous experience in customer service or technical support is highly desirable.
      • Familiarity with CRM systems and customer support platforms.
      • A willingness to learn, adapt, and embrace living in a new cultural setting.
        • Benefits

          • Private Health Insurance
          • Training & Development
          • Performance Bonus
          • 2 Extra Salaries Per Year
          • Fully Paid Training
          • Great Salary
          • Fully Paid Relocation Package ( flight, transfer and hotel )

    Required profile

    Experience

    Level of experience: Entry-level / graduate
    Industry :
    Human Resources, Staffing & Recruiting
    Spoken language(s):
    SwedishEnglish
    Check out the description to know which languages are mandatory.

    Other Skills

    • Customer Service
    • Multitasking
    • Detail Oriented
    • Communication
    • Problem Solving

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