At least 7+ years of BPO transition management experience.
Over 3 years of program management experience.
Experience in banking operations and business transitions.
Requirements:
Manage and deliver transition programs following best practices.
Act as the lead for banking domain transitions.
Coordinate and communicate with stakeholders on escalations and issues.
Develop and monitor detailed project plans to ensure timely delivery.
Job description
We are looking for a Sr General Manager Transitions for our client which is a global leader in Business Process Services.
We are looking for a Sr General Manager Transitions for our client which is a global leader in Business Process Services.
Job Profile:
Transition Management
Deliver all Program in line with recognized best practices methodology (managing risk, governance, quality assurance, issue resolution, reporting)
Act as the lead for the banking domain
Manage Transition project escalationscommunication with all stake holders (internal and external)
Produce detailed project plans to manage interdependencies
Monitor the programeproject ensuring issues are resolved in a timely manner and the appropriate corrective actions are implemented
Review the outcomes of the Transition Projects to determine any corrective actions that could be taken to improve timely delivery.
Requirements:
Should have minimum 15+ Years of Overall work experience, 7+ years of BPO transition Management experience and 3+ years of Program Management experience
Experience to include Operations and Business Transitions (Banking Transitions)
Experience of project delivery in all aspects of the Transition Lifecycle Management
Experience in Contract Management
Project and Program management skills
Workedled RFPRFI and supported solutions
Understanding and expertise in MS office, MS projects
Soft Skills
Excellent interpersonal skills
Excellent written and verbal communication
People management skillshave managed a team
Analytical skills
Quick learner
Quick decision making
Certification
PMP Prince 2 certification desirable but not mandatory
