Sr. Marketing Operations and Analytics Manager

The simple task of buying software, services, or tools at work has become hopelessly complicated at even the most innovative companies in the world. Today, enterprises spend $120T+ per year globally (>30 times larger than annual consumer ecommerce spend) and rely on vendors more than ever before to run their businesses.

Our cofounders started Zip in 2020 to address this seemingly intractable problem with a purposebuilt procurement platform that provides a simple, consumergrade user experience. Within the last 4 years, Zip has created a new category and developed the leading solution in this $50B+ TAM space. Today, the world’s leading companies like OpenAI, Snowflake, Anthropic, Coinbase, and Prudential rely on Zip to manage billions of dollars in spend.

We have a worldclass team coming from categorydefining companies like Airbnb, Meta, Stripe, Salesforce, Apple, and Google. With a $2.2 billion valuation and $370 million in funding from Y Combinator, Tiger Global, BOND, DST Global, and CRV, we’re focused on developing cuttingedge technology, expanding into new global markets, and—above all–driving incredible value for our customers. Join us!

** Please note, were looking for someone who is able to come into either our downtown San Francisco or New York office on a hybrid basis (3 days week). **

Your Role

As a Marketing Operations Manager (title dependent on experience) at Zip, you’ll be the operational engine behind our topoffunnel growth, owning the systems, data, and execution that power our marketing performance. Sitting at the intersection of growth, marketing, and RevOps, you’ll bring clarity to chaos, structure to strategy, and scale to execution.

You’ll serve as a trusted partner to Marketing leadership, owning the core rhythms, infrastructure, and insights that drive pipeline generation and brand reach.

What Youll Do

• Be a strategic partner to Marketing leadership: Act as a righthand partner to Marketing and Growth leaders solving problems, building scalable processes, and bringing structure to complex decisions.

• Run the marketing engine: Own the daytoday execution and hygiene of our marketing operations, from campaign setup and lead routing to database management and performance audits.

• Architect for scale: Design and maintain a bestinclass marketing tech stack including automation (Marketo), enrichment, attribution, and routing workflows that enable scalable, highperforming marketing programs.

• Be the insights powerhouse: Own marketing data from source to boardroom. You’ll define data structures, build dashboards, and run deepdive analyses to surface insights that sharpen our GTM execution.

• Partner crossfunctionally: Work handinhand with GTM Systems, Sales Ops, Growth, and Analytics Engineering to ensure marketing is fully integrated across the funnel.

• Drive strategic initiatives: Lead crossfunctional projects from refining lead scoring and funnel stage definitions to implementing selfservice campaign tooling or launching our CDP.

• Stay ahead of the curve: Monitor martech trends, surface what’s next, and bring a POV on how we can level up tools, processes, and reporting.

• What youll do:

  • 5+ years of experience in marketing operations within highgrowth B2B SaaS. Consulting or investment banking experience a plus.

  • You write crisp SQL, live in spreadsheets, and understand the difference between clean data and actionable insights.

  • Deep fluency in Marketo (or equivalent) you know how to make it sing. Bonus points for experience with SFDC, Clearbit, Census, Segment, and related martech tools.

  • You’ve run point on campaign execution and understand audience segmentation, nurture design, and endtoend lead flow.

  • You’ve got strong opinions on funnel metrics, attribution, and lead scoring just not so strong they can’t evolve.

  • You thrive across altitudes from debugging automation rules to building dashboards to aligning execs on strategic priorities.

  • You’re comfortable with ambiguity and fastmoving environments you think in tradeoffs, prioritize ruthlessly, and drive forward even without perfect clarity.

  • You’re a crisp communicator whether drafting an internal memo or presenting to the CMO.

  • You bring a collaborative, lowego approach to the table you’re opinionated but flexible, and you know how to align diverse teams.

  • You’re scrappy, resourceful, and allergic to the phrase “that’s not possible.” You figure it out.

  • The salary range for this role is $175,000 $200,000. The salary for this position is determined based on a variety of jobrelated factors that may include location, relevant experience, education, or particular skills and expertise.

    Perks & Benefits

    At Zip, we’re committed to providing our employees with everything they need to do their best work.

    • 📈 Startup equity

    • 🦷 Full health, vision & dental coverage

    • 🍽️ Catered lunches & dinners for SF employees

    • 🚍 Commuter benefit

    • 🚠 Team building events & happy hours

    • 🌴 Flexible PTO

    • 💻 Apple equipment plus home office budget

    • 💸 401k plan

    • Were looking to hire Zipsters and that means hiring people who take ownership, communicate openly, have an underdog mindset, and are excited to increase the pace of innovation for every business in the world. We encourage all candidates to apply even if your experience doesnt exactly match up to our job description. We are committed to building a diverse and inclusive workspace where everyone (regardless of age, religion, ethnicity, gender, sexual orientation, and more) feels like they belong. We look forward to hearing from you!