Technical Consultant
Offer summary
Qualifications:
Bachelor's degree in computer science, engineering, finance, or related field., At least 4 years of experience in technical consulting, solutions engineering, or customer-facing technical roles., Familiarity with ERP systems like NetSuite, Sage Intacct, or Microsoft Dynamics., Strong communication skills to translate technical solutions into business value..Key responsibilities:
- Act as a technical advisor to customers and internal teams during implementations.
- Partner with teams to assess customer requirements and propose scalable solutions involving integrations.
- Support technical workstreams to ensure faster customer onboarding and success.
- Troubleshoot integration issues and contribute to documentation to support scalable customer support.
Job description
About RampAt Ramp, we’re rethinking how modern finance teams function in the age of AI. We believe AI isn’t just the next big wave. It’s the new foundation for how business gets done. We’re investing in that future — and in the people bold enough to build it.
Ramp is a financial operations platform designed to save companies time and money. Our allinone solution combines payments, corporate cards, vendor management, procurement, travel booking, and automated bookkeeping with builtin intelligence to maximize the impact of every dollar and hour spent. But we’re not just building features powered by AI. We’re building a platform where agents can chase receipts, close books, flag risks, and surface insights. This enables teams to reclaim their time and reinvest in what matters.
More than 40,000 businesses, from familyowned farms to space startups, have saved $10B and 27.5M hours with Ramp. Founded in 2019, Ramp powers the fastestgrowing corporate card and bill payment platform in America, and enables over $80 billion in purchases each year.
Ramp’s investors include Thrive Capital, Sands Capital, General Catalyst, Founders Fund, Khosla Ventures, Sequoia Capital, Greylock, and Redpoint, among others, in addition to 100+ angel investors who have been founders or executives of leading companies.
Ramp has been named to Fast Company’s Most Innovative Companies list and LinkedIn’s Top U.S. Startups for more than 3 years, as well as the Forbes Cloud 100, CNBC Disruptor 50, and TIME Magazine’s 100 Most Influential Companies.
About the RoleTechnical Consultants are on the frontlines working to establish partnerships with Ramp customers, and act as a liaison between customers and our internal technical teams. You’ll be partnering with Customer Activation & Account Management teams to identify, prioritize and build financial solutions for new and existing customers so that Ramp continues to scale with their needs.
You will act as the technical and financial subject matter expert for our customers, and design solutions that address the customer’s needs through Ramp and partner integrations. You will partner with PostSales teams to drive Product, Design and Engineering teams’ roadmaps to evolve Ramp to better serve our customers at scale and offer increasingly higher value to the customers.
You will define the customer’s financial & technical success criteria from onboarding through activation and expansion. You will represent Product, Design and Engineering externally and will operate with deep conviction and understanding of Ramp’s technical capabilities. The role requires technical skills necessary to understand and educate on robust accounting features, and integrate them across all the touchpoints and surface area of a customer.
What You’ll Do
Act as a technical advisor to customers and Ramp’s internal teams while supporting highvalue implementations and expansion opportunities by guiding integration, configuration, and system design
Partner with Customer Activation and Account Management teams to assess customer requirements and propose scalable solutions; particularly involving ERP, HRIS, and API integrations
Collaborate with onboarding specialists and implementation leads to support technical workstreams (not run them), ensuring faster timetovalue and customer success
Work with customers to problemsolve technical hurdles and propose effective product implementations for each customer with a deep understanding of the full range of integration and configuration options
Participate in technical discovery to understand customer systems and workflows, and recommend bestfit Ramp architecture. This includes when and how to use Ramp’s API
Be a subject matter expert across our HRIS and Accounting integration partners, partnering with Sales, Product and partners to advocate for integration development inline with customer needs
Troubleshoot integration blockers and guide customers through complex configuration decisions without writing code directly
Contribute to internal documentation and tooling that scales Ramp’s ability to support integration use cases across a growing customer base
Influence Ramp’s product roadmap by channeling customer pain points and feedback to the Product and Engineering teams
What You Need
Bachelors degree in computer science, engineering, finance, business, or a related field
4+ years in technical consulting, solutions engineering, implementation, or a similar customerfacing technical role, ideally in a SaaS or fintech environment
Familiarity with ERP systems (e.g. NetSuite, Sage Intacct, Microsoft Dynamics, Oracle Fusion) and financeaccounting workflows
Comfort working with APIs, integration logic, and system architecture and being able to explain those concepts to finance and operations stakeholders
Strong communication skills: able to translate complex technical solutions into business value, guide customers toward scalable approaches, and diplomatically steer conversations when requests are misaligned with best practices or product capabilities
Collaborative mindset and ability to work crossfunctionally with Sales, Customer Success, Product, and Engineering
Exceptional organization and problemsolving skills, with a bias toward action and a high level of ownership
Thrives in ambiguity and fastpaced environments; adaptable and resourceful as we scale Ramp’s upmarket motion
For candidates located in NYC or SF, the pay range for this role is $167,000 $220,000. For candidates located in all other locations, the pay range for this role is $150,000$206,000.
Benefits (for U.S.based fulltime employees)100% medical, dental & vision insurance coverage for you
Partially covered for your dependents
One Medical annual membership
401k (including employer match on contributions made while employed by Ramp)
Flexible PTO
Fertility HRA (up to $5,000 per year)
WFH stipend to support your home office needs
Wellness stipend
Parental Leave
Relocation support to NYC or SF (as needed)
Pet insurance
Referral Instructions
If you are being referred for the role, please contact that person to apply on your behalf.
Other noticesPursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Technical Consultants are on the frontlines working to establish partnerships with Ramp customers, and act as a liaison between customers and our internal technical teams. You’ll be partnering with Customer Activation & Account Management teams to identify, prioritize and build financial solutions for new and existing customers so that Ramp continues to scale with their needs.
You will act as the technical and financial subject matter expert for our customers, and design solutions that address the customer’s needs through Ramp and partner integrations. You will partner with PostSales teams to drive Product, Design and Engineering teams’ roadmaps to evolve Ramp to better serve our customers at scale and offer increasingly higher value to the customers.
You will define the customer’s financial & technical success criteria from onboarding through activation and expansion. You will represent Product, Design and Engineering externally and will operate with deep conviction and understanding of Ramp’s technical capabilities. The role requires technical skills necessary to understand and educate on robust accounting features, and integrate them across all the touchpoints and surface area of a customer.
What You’ll Do
Act as a technical advisor to customers and Ramp’s internal teams while supporting highvalue implementations and expansion opportunities by guiding integration, configuration, and system design
Partner with Customer Activation and Account Management teams to assess customer requirements and propose scalable solutions; particularly involving ERP, HRIS, and API integrations
Collaborate with onboarding specialists and implementation leads to support technical workstreams (not run them), ensuring faster timetovalue and customer success
Work with customers to problemsolve technical hurdles and propose effective product implementations for each customer with a deep understanding of the full range of integration and configuration options
Participate in technical discovery to understand customer systems and workflows, and recommend bestfit Ramp architecture. This includes when and how to use Ramp’s API
Be a subject matter expert across our HRIS and Accounting integration partners, partnering with Sales, Product and partners to advocate for integration development inline with customer needs
Troubleshoot integration blockers and guide customers through complex configuration decisions without writing code directly
Contribute to internal documentation and tooling that scales Ramp’s ability to support integration use cases across a growing customer base
Influence Ramp’s product roadmap by channeling customer pain points and feedback to the Product and Engineering teams
Bachelors degree in computer science, engineering, finance, business, or a related field
4+ years in technical consulting, solutions engineering, implementation, or a similar customerfacing technical role, ideally in a SaaS or fintech environment
Familiarity with ERP systems (e.g. NetSuite, Sage Intacct, Microsoft Dynamics, Oracle Fusion) and financeaccounting workflows
Comfort working with APIs, integration logic, and system architecture and being able to explain those concepts to finance and operations stakeholders
Strong communication skills: able to translate complex technical solutions into business value, guide customers toward scalable approaches, and diplomatically steer conversations when requests are misaligned with best practices or product capabilities
Collaborative mindset and ability to work crossfunctionally with Sales, Customer Success, Product, and Engineering
Exceptional organization and problemsolving skills, with a bias toward action and a high level of ownership
Thrives in ambiguity and fastpaced environments; adaptable and resourceful as we scale Ramp’s upmarket motion
100% medical, dental & vision insurance coverage for you
Partially covered for your dependents
One Medical annual membership
401k (including employer match on contributions made while employed by Ramp)
Flexible PTO
Fertility HRA (up to $5,000 per year)
WFH stipend to support your home office needs
Wellness stipend
Parental Leave
Relocation support to NYC or SF (as needed)
Pet insurance
Referral Instructions
If you are being referred for the role, please contact that person to apply on your behalf.
For candidates located in NYC or SF, the pay range for this role is $167,000 $220,000. For candidates located in all other locations, the pay range for this role is $150,000$206,000.
Benefits (for U.S.based fulltime employees)
Other notices
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
What You Need
Required profile
Experience
Other Skills
- Consulting
- Problem Solving
- Adaptability
- Collaboration
- Communication
Technical Consultant Related jobs
Zoom
- From: Brazil (Full Remote)
- Full time
Philips
- From: Spain (Full Remote)
- Full time
xSuite Solutions Iberia S.L.
- From: Massachusetts (USA) (Full Remote)
- Full time
Stefanini Brasil
- From: Brazil (Full Remote)
- Full time
Workato
- From: India (Full Remote)
- Full time