Offer summary

Qualifications:

Proven experience in QA testing, technical operations, or support roles., Proficiency in Node.js, Ruby on Rails, and automated test scripting., Understanding of CI/CD pipelines and integration testing tools., Strong technical documentation and communication skills..

Key responsibilities:

Ensure seamless user experiences across platforms.

Support development team with testing protocols and technical documentation.

Respond to user needs with empathy and efficiency.

Maintain operational excellence in a fast-paced digital environment.

Job description

Globalclique HR is recruiting on behalf of a dynamic and forward-thinking technology company seeking a Quality Assurance and Technical Operations Specialist. This fully remote role is ideal for a detail-driven, tech-savvy professional with a strong eye for design, a deep understanding of QA processes, and a proactive mindset.

You will be at the forefront of ensuring seamless user experiences across platforms, supporting the development team with robust testing protocols, crafting technical documentation, and responding to user needs with empathy and efficiency. If you're passionate about operational excellence, solving problems, and working in a fast-paced digital environment.

Requirements

Proven experience in QA testing, technical operations, or technical support roles.
Proficiency in Node.js, Ruby on Rails, and writing automated test scripts.
Sound understanding of CI/CD pipelines and integration testing tools.
Strong technical documentation and communication skills.
Experience with design/content tools like Canva, Figma, or Adobe XD is a strong advantage.
Excellent time management, problem-solving skills, and ability to work independently.
A customer-first mindset with a genuine desire to support and improve user experience.