Field Service Technician

Work set-up: 
Full Remote
Contract: 
Experience: 
Mid-level (2-5 years)

Offer summary

Qualifications:

At least 4 years of experience in systems repair, maintenance, and installation., Experience with telecom cabling and electrical, mechanical, and construction projects., Strong understanding of IP networking, configuration, and RF concepts., Ability to pass a government background check and obtain FAA Public Trust clearance..

Key responsibilities:

  • Conduct site surveys and install or repair equipment to meet performance standards.
  • Diagnose malfunctions, perform repairs, and provide preventative maintenance.
  • Support customers remotely and resolve service tickets efficiently.
  • Participate in a rotating 24/7 on-call schedule with extensive travel requirements.

Everest Consultants, Inc. logo
Everest Consultants, Inc. SME https://www.everestinc.com
51 - 200 Employees
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Job description


Job Title: Field Service Technician – ATC Program
Duration: 612 month contract
Locations: Atlanta, GA OR Miami, FL OR Ft. Lauderdale, FL OR Jacksonville, FL – (Must live within 1 hour of a major international airport)

Travel Requirement: Up to 95% (Domestic with occasional international travel)

Summary:
Our client is seeking experienced Field Service Technicians to support the deployment of advanced systems at customer installation sites. This role will support services for Air Traffic Control (ATC) products. Technicians will work closely with customers and contracting partners to coordinate, manage, and execute system installations, ensuring highquality service and customer satisfaction.

Key Responsibilities:
  • Conduct site surveys and perform installation and repairs of equipmentsystems to meet Clients performance standards
  • Diagnose malfunctions, perform repairs, and execute preventative maintenance
  • Provide remote customer support and resolve service tickets in the system
  • P articipate in a rotating 247 oncall schedule, including ondemand travel
  • Interpret complex system architectures for effective diagnostics
  • Read and apply blueprints, specifications, and electrical schematics for installations
  • Represent Client in a professional support role, ensuring customer satisfaction
  • Prepare accurate daily logs and reports of time and inventory used
  • Work independently on moderately complex assignments
  • Maintain strong communication with customers in a professional environment
    • Required Skills:
      • 4+ years of experience in systems repair, maintenance, and installation (telecom cabling experience a plus)
      • Familiarity with ATC systems installation and service is preferred
      • Proven experience conducting site surveys
      • Handson experience with electrical, mechanical, and construction projects
      • Strong understanding of IP networking and configuration
      • Basic knowledge of RF concepts and equipment
      • Proficient in Microsoft Office Suite and ticketing systems
      • Able to lift up to 75 pounds (loadingunloading equipment and materials)
      • Willingness to travel extensively and work nonstandard hours, including weekends and holidays
      • Must reside within commuting distance of a major U.S. commercial service airport
      • U.S. Person with ability to obtain FAA Public Trust clearance and pass a government background check
        • The following benefits are offered for this position: medical, dental, & vision insurance, shortterm disability, life and AD&D insurance, and a 401(k) retirement plan.

          Everest Consultants is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other characteristic protected by applicable local, state, or federal civil rights laws.

Required profile

Experience

Level of experience: Mid-level (2-5 years)
Spoken language(s):
English
Check out the description to know which languages are mandatory.

Other Skills

  • Microsoft Office
  • Communication
  • Problem Solving

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