Work From Home | Customer Service | Vacation Planner

Work set-up: 
Full Remote
Contract: 
Work from: 

Offer summary

Qualifications:

Strong customer service skills and a friendly demeanor., Excellent written and verbal communication abilities., Ability to multitask and manage time effectively in a remote setting., Basic computer skills and reliable internet connection..

Key responsibilities:

  • Assist clients with vacation planning, including destination, accommodations, and activities.
  • Provide exceptional customer service via phone, email, and online communication.
  • Prepare and present travel quotes and options based on client preferences.
  • Handle booking arrangements and maintain ongoing communication with clients.

Destination Knot logo
Destination Knot https://www.destinationknot.co
11 - 50 Employees
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Job description

Job Title: Work From Home | Customer Service | Vacation Planner
Company: Destination Knot
Location: Remote (U.S.Based)
Job Type: Flexible Schedule | Remote Work

About Destination Knot:
Destination Knot is a professional travel planning company specializing in personalized vacations, cruises, resorts, and group travel experiences. We pride ourselves on delivering exceptional service and creating unforgettable trips for clients worldwide.

Position Overview:
We are looking for a detailoriented and customerfocused Vacation Planner to join our team. In this fully remote role, you will assist clients with their travel plans, provide outstanding customer service, and coordinate all aspects of their vacation experiences. If you enjoy helping others and have a passion for travel, this role offers a chance to combine both.

Key Responsibilities:
Provide exceptional customer service to clients via phone, email, and online communication
Assist clients with vacation planning, including destination selection, accommodations, activities, and transportation
Prepare and present travel quotes and options based on client preferences
Handle booking arrangements and ensure accurate documentation
Maintain ongoing communication with clients before, during, and after their trips
Collaborate with travel partners and suppliers to secure the best options for clients

Requirements:
Strong customer service skills and a professional, friendly demeanor
Excellent written and verbal communication abilities
Ability to multitask and manage time effectively in a remote setting
Basic computer skills and reliable internet connection
Previous customer service or travel industry experience is a plus but not required

What We Offer:
Flexible remote schedule
Comprehensive training and mentorship
Supportive team environment
Incomeearning possibilities based on performance
Access to exclusive travel perks and discounts
Growth opportunities within the travel services industry

How to Apply:
If you’re ready to help clients plan their dream vacations while working from home, apply now to join Destination Knot as a Customer Service | Vacation Planner.

Required profile

Experience

Spoken language(s):
English
Check out the description to know which languages are mandatory.

Hard Skills

Other Skills

  • Customer Service
  • Multitasking
  • Time Management
  • Communication
  • Computer Literacy

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