Minimum of 12 years of experience in customer service within the disability insurance industry in North America.
Experience in managing disability claims and leading a team.
Strong knowledge of disability claims processes, regulations, and industry best practices.
Excellent analytical, problem-solving, communication, and interpersonal skills.
Requirements:
Oversee daily operations of the disability claims department.
Manage and support a team of claims specialists.
Review and analyze claims to determine eligibility and coverage.
Ensure compliance with legal and regulatory requirements.
Job description
Company Overview:
Expert Staffing Solutions is a leading staffing and recruiting company in India. We specialize in providing topnotch talent solutions to our clients, helping them achieve their business goals effectively. With a strong focus on delivering exceptional service and building longterm partnerships, we strive to create value for both our clients and candidates.
Role and Responsibilities:
We are currently seeking a highly skilled US Disability Claims Manager to join our team. In this role, you will be responsible for managing the disability claims process for our US clients, ensuring timely and accurate assessment and adjudication of claims. Your key responsibilities will include:
Overseeing the daytoday operations of the disability claims department
Managing a team of claims specialists and providing guidance and support
Reviewing and analyzing claims to determine eligibility and coverage
Ensuring compliance with legal and regulatory requirements
Collaborating with internal and external stakeholders to resolve complex claims issues
Candidate Qualifications:
To be successful in this role, you should meet the following qualifications:
Minimum of 12 years of experience in customer service in the disability insurance industry in North America
Experience in managing disability claims and leading a team
Strong knowledge of disability claims processes, regulations, and industry best practices
Excellent analytical and problemsolving skills
Exceptional communication and interpersonal skills
