Offer summary

Qualifications:

3-6 years of experience in user lifecycle management or related fields., Strong analytical skills and data sensitivity., Excellent cross-departmental communication and resource integration abilities., Bilingual proficiency in English and Chinese is highly advantageous..

Key responsibilities:

Manage and optimize user lifecycle strategies based on data analysis.

Develop and refine user activation and retention initiatives.

Enhance VIP and large client service systems to improve satisfaction and loyalty.

Collaborate with Product, Operations, and Technology teams to support business growth.

Job description

About BingX

A leading crypto exchange since 2018

With 20 million registered users worldwide

Official crypto exchange partner of Chelsea FC

UserFirst, reliable, innovative, and diversified

List over 1,000 spot trading pairs

Offer over 300 futures trading pairs

Integrate with over 80 public chain ecosystems

Rank top on CoinMarketCap and CoinGecko

TradingViews Best Crypto Exchange for 2021, 2022 & 2023

A gateway for the next billion crypto users

Founded in 2018, BingX is a leading cryptocurrency exchange, serving over 20 million users worldwide. BingX offers diversified products and services, including spot, derivatives, copy trading, and asset management – all designed for the evolving needs of users, from beginners to professionals.
BingX is committed to providing a trustworthy platform that empowers users with innovative tools and features to elevate their trading proficiency.
Our current vacancy | Fulltime | Longterm | REMOTE
Responsibilities

Enhancing user lifecycle management for target business segments based on data analysis and growth requirements

Developing and implementing user activation and retention strategies, continuously optimizing through experimentation

Understanding pain points and needs of VIPlarge clients, refining the platforms VIPlarge client service system to enhance satisfaction and loyalty

Collaborating with Product, Operations, and Technology teams to integrate resources, track data continuously, and achieve business growth objectives

Requirements and skills

36 years of experience in the field, with preference given to those with experience in cryptocurrency or brokeragerelated roles

Strong business acumen and ability to integrate resources effectively, demonstrating excellent crossdepartmental communication skills

Excellent business thinking, logical analysis, and systematic planning skills

High sensitivity to data, with the ability to quickly understand changes in the business environment and customer needs

Bilingual in English and Chinese will be highly advantageous

Working at BingX

Join an international and diversified team

Great career development in a fastgrowing company

Be part of the future of finance technology and achieve meaningful goals

Competitive market salary and fully remoteworkfromhome flexibility

Flexibility to observe your local holiday calendar, alongside additional benefits