Excellent communication skills and a customer-centric approach.
Fluent in Hindi and at least one South Indian language, with proficiency in English.
Previous experience in tele-calling or customer service roles.
Strong interpersonal skills and ability to engage clients effectively.
Requirements:
Conduct outbound calls to dealers and distributors about trade schemes.
Coordinate with the sales team for marketing campaigns.
Discuss sales targets and trade schemes during calls.
Meet performance targets related to call volume and conversation quality.
Job description
Company Overview:
A well established kitchen appliances manufacturing company
Role and Responsibilities:
As a TeleCaller, you will play a pivotal role in the organizations success by engaging with potential candidates and effectively communicating with the distributors and dealers of the company. Your primary responsibility will be to conduct outbound calls to dealers and distributors across India, discuss trade schemes, and sales targets.
Responsibilities:
Conduct outbound calls to dealers and distributors and provide them with detailed information about trade schemes.
Coordinate with sales team to roll out trade marketing campaigns
Adhere to performance targets and key performance indicators (KPIs) related to call volume and conversations
Candidate Qualifications:
We are seeking candidates who possess excellent communication skills, a customercentric approach, and the ability to effectively engage clients over phone
Required Skills:
Fluent in Hindi, and at least one South Indian language. Should be able to speak English as well.
Previous experience in telecalling or customer service roles.
Strong interpersonal skills and the ability to build rapport with individuals from diverse backgrounds.
