Business Intelligence Analyst at Family Resource Home Care

Join Our Team at Family Resource Home Care!

Family Resource Home Care is a leading home care agency dedicated to providing high-quality, compassionate care to our clients in their homes. We specialize in personalized in-home care to help our clients maintain their independence and improve their quality of life. Our mission is simple - to improve more lives!

About The Role:

We are seeking a detail-oriented and analytical Business Intelligence (BI) Analyst to join our team. The BI Analyst will be responsible for collecting, analyzing, and transforming data into actionable insights that drive strategic decision-making across the organization. This role requires strong technical expertise in data analysis, visualization, and reporting, along with the ability to communicate findings effectively to both technical and non-technical stakeholders.

Responsibilities

• Develop, maintain, and optimize BI reports, dashboards, and data models using tools such as Power BI, Tableau, or Looker.
• Work closely with business stakeholders to understand reporting needs and translate them into effective data solutions.
• Extract, clean, and analyze data from various sources (databases, APIs, spreadsheets, etc.).
• Provide actionable insights and recommendations to support strategic and operational decision-making.
• Ensure data accuracy, consistency, and integrity across reporting systems.
• Collaborate with IT and data engineering teams to improve data pipelines and optimize data storage and retrieval processes.
• Monitor key performance indicators (KPIs) and create automated reporting processes to improve efficiency.
• Stay up-to-date with BI tools, technologies, and best practices to continuously improve analytics capabilities.

Requirements

Required Qualifications:

• Bachelor’s degree in Data Science, Business Analytics, Computer Science, Finance, or a related field.
• 2–4 years of experience as a BI Analyst, Data Analyst, or a similar role.
• Proficiency in BI tools (e.g., Power BI, Tableau, Looker, or Qlik).
• Strong SQL skills for data extraction and transformation.
• Experience with data modeling, data warehousing concepts, and ETL processes.
• Solid analytical and problem-solving skills with a keen attention to detail.
• Strong communication skills to present complex data insights to non-technical stakeholders.

Preferred Qualifications:

• Experience with Python or R for advanced analytics.
• Familiarity with cloud platforms (Azure, AWS, or GCP) and their BI/data services.
• Knowledge of statistical methods and predictive analytics.
• Experience in an industry-relevant domain (e.g., healthcare, finance, retail).

Competencies

• Analytical thinking and data-driven decision-making.
  
• Business acumen and understanding of operational metrics.
  
• Strong collaboration skills across technical and business teams.
  
• Ability to manage multiple projects and deliver within deadlines.

Why Join Us?

• Opportunity to work on exciting and impactful BI projects.
• Collaborative and growth-oriented work environment.
• Competitive salary and benefits package

Benefits

• 10 Paid Holidays: Celebrate holidays with family and friends without worry.
• 15 Days of Paid Time Off
• Comprehensive Insurance: Medical, dental, vision, and prescription options to keep you and your family healthy.
• Company-Paid Life Insurance: Peace of mind with our company-paid life and AD&D insurance.
• 401(k) Plan: Secure your financial future with our retirement plan, including company matching.
• Health Savings Account: Manage your healthcare costs effectively.
• Employee Assistance Program: Support for personal and professional challenges.
• Work Equipment: Company-provided computer and office setup.
• Ongoing Development: Participate in weekly training meetings, annual summits, and continuous coaching.

FRHC is an equal opportunity employer.