Head of Infrastructure Operations
Offer summary
Qualifications:
Proven experience in senior operations management roles, preferably as Head of Infrastructure Operations., Deep understanding of data center infrastructure, including servers, networks, and power systems., Strong knowledge of ITIL principles and best practices., Bachelor's degree in computer science, information technology, or related field..Key responsibilities:
- Oversee and maintain the company's data center infrastructure systems.
- Develop and implement infrastructure operations strategies aligned with company goals.
- Manage the infrastructure operations team, ensuring incident resolution and high system availability.
- Collaborate with various teams to define hardware requirements and infrastructure standards.
Job description
Company Description
Have you ever wondered why your favorite apps, social media content, and video games load in the blink of an eye? Its likely because of Gcore behind the scenes!
Join a team that collaborates with industry giants like Intel, Dell, NVIDIA, and Equinix to accelerate AI training, provide cuttingedge cloud services, and optimize content delivery.
If you are passionate about transforming the internet and contributing to cuttingedge innovations, come join us at Gcore!
We are over 550 professionals and currently looking for a Head of Infrastructure Operations to join our Infrastructure Team.
Job DescriptionWe are seeking an experienced and visionary professional to join our Infrastructure stream as the Head of Infrastructure Operations. In this role, you will be responsible for overseeing and maintenance of our companys data center infrastructure systems. Your primary focus will be on ensuring the stability and reliability of our global infrastructure to support our product operations teams.
Your Responsibilities:
- Develop and execute a comprehensive infrastructure operations strategy aligned with the companys goals.
- Collaborate with product operations, procurement and infrastructure design teams to identify infrastructure operations needs, define hardware requirements, and develop the companys infrastructure standards.
- Oversee the daytoday operations of the infrastructure operations team, ensuring the timely resolution of incidents, problems, and service requests.
- Establish and enforce best practices, policies, and procedures for infrastructure operations to maintain a high level of system availability and quick incident resolution.
- Develop and monitor SLAs and implement datadriven approaches to measure and improve operational efficiency and effectiveness.
- Drive innovation and evaluate emerging technologies to optimize infrastructure maintenance, reduce costs, and enhance operational capabilities.
- Manage relationships with hardware vendors and service providers, ensuring hardware support agreements are renewed and updated in a timely manner and the contracts are effectively managed.
- Develop and oversee the infrastructure operations budget, making strategic decisions to optimize resource allocation and control costs.
- Lead, develop and inspire a team of infrastructure operations engineers, fostering a culture of collaboration, innovation, and continuous improvement.
- Set clear performance goals, conduct regular performance reviews, and provide guidance and support for career development.
QualificationsWe Expect You to Have:
- Proven experience in a seniorlevel operations management role, preferably as a Head of Infrastructure Operations or a similar position.
- Deep understanding of data center infrastructure including server equipment, networks, cloud computing, and power distribution systems.
- Strong knowledge of ITIL principles and best practices.
- Excellent leadership and people management skills, including performance management and developing highperforming teams.
- Strong analytical and problemsolving abilities, with the ability to make datadriven decisions.
- Excellent communication and interpersonal skills, with the ability to collaborate effectively with stakeholders at all levels of the company.
- Bachelors degree in computer science, information technology, or a related field.
Additional InformationWhat We Offer:
We value our employees and offer a benefits package designed to support your health, wellbeing, and professional growth throughout your journey at Gcore:
- Competitive salary
- Flexible working hours
- Remote, hybrid, or office work options depending on your role
- Work from anywhere in the world for up to 45 days per year
- Private medical insurance for you and your family*
- 5 additional vacation days*
- Additional fully paid sick leave days*
- Allowance for significant life events and birthdays
- Language classes
- Modern office space with free snacks, drink and entertainment options*
- Team sports activities*
*Please be aware that this benefit may vary depending on your country.
About the Company
Gcore is an international cloud and edge leader in providing firstclass web performance, content delivery, and security. Headquartered in Luxembourg, with offices around the world, the company provides its solutions to global leaders in numerous industries.
Millions of people worldwide use apps and play games based on our infrastructure and services: we are trusted by World of Tanks, Albion Online, Avast, Photon, Unity, Sandbox Interactive, and others.
Equal Opportunity Employer
We provide equal opportunity to all applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity, gender expression, national origin, disability, or any other legally protected characteristics.
Have you ever wondered why your favorite apps, social media content, and video games load in the blink of an eye? Its likely because of Gcore behind the scenes!
Join a team that collaborates with industry giants like Intel, Dell, NVIDIA, and Equinix to accelerate AI training, provide cuttingedge cloud services, and optimize content delivery.
If you are passionate about transforming the internet and contributing to cuttingedge innovations, come join us at Gcore!
We are over 550 professionals and currently looking for a Head of Infrastructure Operations to join our Infrastructure Team.
Job DescriptionWe are seeking an experienced and visionary professional to join our Infrastructure stream as the Head of Infrastructure Operations. In this role, you will be responsible for overseeing and maintenance of our companys data center infrastructure systems. Your primary focus will be on ensuring the stability and reliability of our global infrastructure to support our product operations teams.
Your Responsibilities:
- Develop and execute a comprehensive infrastructure operations strategy aligned with the companys goals.
- Collaborate with product operations, procurement and infrastructure design teams to identify infrastructure operations needs, define hardware requirements, and develop the companys infrastructure standards.
- Oversee the daytoday operations of the infrastructure operations team, ensuring the timely resolution of incidents, problems, and service requests.
- Establish and enforce best practices, policies, and procedures for infrastructure operations to maintain a high level of system availability and quick incident resolution.
- Develop and monitor SLAs and implement datadriven approaches to measure and improve operational efficiency and effectiveness.
- Drive innovation and evaluate emerging technologies to optimize infrastructure maintenance, reduce costs, and enhance operational capabilities.
- Manage relationships with hardware vendors and service providers, ensuring hardware support agreements are renewed and updated in a timely manner and the contracts are effectively managed.
- Develop and oversee the infrastructure operations budget, making strategic decisions to optimize resource allocation and control costs.
- Lead, develop and inspire a team of infrastructure operations engineers, fostering a culture of collaboration, innovation, and continuous improvement.
- Set clear performance goals, conduct regular performance reviews, and provide guidance and support for career development.
QualificationsWe Expect You to Have:
- Proven experience in a seniorlevel operations management role, preferably as a Head of Infrastructure Operations or a similar position.
- Deep understanding of data center infrastructure including server equipment, networks, cloud computing, and power distribution systems.
- Strong knowledge of ITIL principles and best practices.
- Excellent leadership and people management skills, including performance management and developing highperforming teams.
- Strong analytical and problemsolving abilities, with the ability to make datadriven decisions.
- Excellent communication and interpersonal skills, with the ability to collaborate effectively with stakeholders at all levels of the company.
- Bachelors degree in computer science, information technology, or a related field.
Additional InformationWhat We Offer:
We value our employees and offer a benefits package designed to support your health, wellbeing, and professional growth throughout your journey at Gcore:
- Competitive salary
- Flexible working hours
- Remote, hybrid, or office work options depending on your role
- Work from anywhere in the world for up to 45 days per year
- Private medical insurance for you and your family*
- 5 additional vacation days*
- Additional fully paid sick leave days*
- Allowance for significant life events and birthdays
- Language classes
- Modern office space with free snacks, drink and entertainment options*
- Team sports activities*
*Please be aware that this benefit may vary depending on your country.
About the Company
Gcore is an international cloud and edge leader in providing firstclass web performance, content delivery, and security. Headquartered in Luxembourg, with offices around the world, the company provides its solutions to global leaders in numerous industries.
Millions of people worldwide use apps and play games based on our infrastructure and services: we are trusted by World of Tanks, Albion Online, Avast, Photon, Unity, Sandbox Interactive, and others.
Equal Opportunity Employer
We provide equal opportunity to all applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity, gender expression, national origin, disability, or any other legally protected characteristics.
We are seeking an experienced and visionary professional to join our Infrastructure stream as the Head of Infrastructure Operations. In this role, you will be responsible for overseeing and maintenance of our companys data center infrastructure systems. Your primary focus will be on ensuring the stability and reliability of our global infrastructure to support our product operations teams.
Your Responsibilities:
- Develop and execute a comprehensive infrastructure operations strategy aligned with the companys goals.
- Collaborate with product operations, procurement and infrastructure design teams to identify infrastructure operations needs, define hardware requirements, and develop the companys infrastructure standards.
- Oversee the daytoday operations of the infrastructure operations team, ensuring the timely resolution of incidents, problems, and service requests.
- Establish and enforce best practices, policies, and procedures for infrastructure operations to maintain a high level of system availability and quick incident resolution.
- Develop and monitor SLAs and implement datadriven approaches to measure and improve operational efficiency and effectiveness.
- Drive innovation and evaluate emerging technologies to optimize infrastructure maintenance, reduce costs, and enhance operational capabilities.
- Manage relationships with hardware vendors and service providers, ensuring hardware support agreements are renewed and updated in a timely manner and the contracts are effectively managed.
- Develop and oversee the infrastructure operations budget, making strategic decisions to optimize resource allocation and control costs.
- Lead, develop and inspire a team of infrastructure operations engineers, fostering a culture of collaboration, innovation, and continuous improvement.
- Set clear performance goals, conduct regular performance reviews, and provide guidance and support for career development.
- Proven experience in a seniorlevel operations management role, preferably as a Head of Infrastructure Operations or a similar position.
- Deep understanding of data center infrastructure including server equipment, networks, cloud computing, and power distribution systems.
- Strong knowledge of ITIL principles and best practices.
- Excellent leadership and people management skills, including performance management and developing highperforming teams.
- Strong analytical and problemsolving abilities, with the ability to make datadriven decisions.
- Excellent communication and interpersonal skills, with the ability to collaborate effectively with stakeholders at all levels of the company.
- Bachelors degree in computer science, information technology, or a related field.
- Competitive salary
- Flexible working hours
- Remote, hybrid, or office work options depending on your role
- Work from anywhere in the world for up to 45 days per year
- Private medical insurance for you and your family*
- 5 additional vacation days*
- Additional fully paid sick leave days*
- Allowance for significant life events and birthdays
- Language classes
- Modern office space with free snacks, drink and entertainment options*
- Team sports activities*
*Please be aware that this benefit may vary depending on your country.
About the Company
Gcore is an international cloud and edge leader in providing firstclass web performance, content delivery, and security. Headquartered in Luxembourg, with offices around the world, the company provides its solutions to global leaders in numerous industries.
Millions of people worldwide use apps and play games based on our infrastructure and services: we are trusted by World of Tanks, Albion Online, Avast, Photon, Unity, Sandbox Interactive, and others.
Equal Opportunity Employer
We provide equal opportunity to all applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity, gender expression, national origin, disability, or any other legally protected characteristics.
Additional Information
What We Offer:
We value our employees and offer a benefits package designed to support your health, wellbeing, and professional growth throughout your journey at Gcore:
Qualifications
We Expect You to Have:
Required profile
Experience
Other Skills
- Analytical Skills
- Communication
- Social Skills
- Problem Solving
- Team Building
- Collaboration
- Leadership
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