Network Field Service Engineer
Offer summary
Qualifications:
Strong understanding of Microsoft Windows products and network infrastructure., Experience with network hardware installations, firewalls, and VoIP systems., Excellent interpersonal and organizational skills., Relevant technical experience in desktop and network administration..Key responsibilities:
- Perform onsite and remote network installations and maintenance.
- Assist with project tasks and client visits to perform IT checklists.
- Act as an internal network administrator to resolve network issues.
- Review and improve network infrastructure and handle onsite dispatches.
Job description
The territory would be Upper Valley NH/VT. Mostly the RT89/91 corridor from Barre to Keene.
Id say 50% remote work from home and 50% at the office onsite in Lebanon, NH. Mileage paid for .
Project work including
Desktop installs
Network hardware installations (Switches, WAPS)
Firewall Installations
Unified Communication (VoIP) installations-(voice over internet protocol)
ISP Cutovers
Assisting other engineers with project tasks
Pre-scheduled onsite/remote visits with clients to perform IT Checklist
Network Administration tasks (tasks include server health checks, test
backup/restores, antivirus updates, OS service packs, critical updates, and server
event log reviews)
Act as an internal Network Administrator, resolve network problems as necessary.
Review network infrastructure and make recommendations for improvements.
On-Site dispatches
Scheduled onsite dispatches for issues the NOC cannot resolve
remotely.
Products and Services:
Local & Wide Area Networks
Network Operating Systems (2019, 2022, RDS)
Messaging Systems (Primarily Exchange/M365)
Security
Firewalls, Routers and Managed Switches
Desktop Productivity Tools (Office Suites)
Desktop Operating Systems (Win10/11)
Prerequisites:
Excellent people skills
Organized with the ability to follow through.
Understanding and experience with Microsoft Windows products, local and wide area networks, hardware, and desktop operating systems.
Advancement:
Professional Development plan to enable FST engineer to advance to Systems
Engineer/Senior Systems Engineer
Required profile
Experience
Other Skills
- Telephone Skills
- Communication
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