senior cloud engineer__bhanu__fiftgentech

Work set-up: 
Full Remote
Contract: 
Experience: 
Senior (5-10 years)
Work from: 

Offer summary

Qualifications:

Bachelor's degree in Engineering, Technology, or MCA., Minimum of 3 years' experience managing cloud infrastructure., Hands-on experience with Linux servers and web server management., Familiarity with cloud platforms like AWS, Azure, or Google Cloud..

Key responsibilities:

  • Monitor and troubleshoot cloud infrastructure across multiple environments.
  • Provide second-level support and coordinate with development teams.
  • Automate processes using scripting and configuration management tools.
  • Manage client onboarding and ensure optimal cloud infrastructure performance.

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CodersBrain SME https://www.codersbrain.com/
201 - 500 Employees
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Job description

Responsibilities:
● Setting up monitoring, troubleshooting infrastructure components hosted in various cloud environments such as AWS, Microsoft Azure, Google Cloud & onpremise data centres
● Provide second level contact to customers and respond to reported issues within the agreed SLA’s and act as a shift lead for team handling first level of support
● Work closely with the devops team or the development team in identifying and rectifying issues in a timely manner in various environments
● Automation of various processes using configuration management tools like Ansible, Chef etc. or scripting using Python
, Perl, Bash etc.
● Augment the DevOps team to perform breakfix tasks on customer’s cloud infrastructure after due diligence and discussion with the requisite stakeholders
● Become the primary point of contact for customers and participate in regular cadence calls for business improvement
● Own knowledge sharing sessions to improve the underlying knowledge base of the team, helping them expand their breadth of expertise
● Identify performance bottlenecks and optimize performance using solutions like database indexes, Vanish, Memcache, Redis, CDN integration etc
● Ownership of client onboarding journey, helping them understand the various processes involved and setup of the various systems involved
● Setup, deploy and manage applications on different cloud platforms as per customer need
● Utilize excellent customer service skills and exceed customers’ expectations
● Innovate and actively look for improvements in overall infrastructure, performing critical PoC’s for improving
customer experience & improved stability of the cloud infrastructure
● Troubleshooting system and network problems and diagnosing and solving system issues.
● Setting up new users accounts and profiles and dealing with password issues;
● Rapidly establishing a good working relationship with customers and other professionals
● Implementing centralized log managed on multiple applications using either of Logentries, Loggly or ELK
Must Have:
● B.EB.TechMCA, with at least 3 years’ experience in managing an infrastructure
● Experience working in 24x7 Support Environments on help desk tickets
● Experience with Linux servers in virtualized environments
● Experience in managing infrastructure for public facing PHP or Java webapplications
● Strong experience with Web server like nGinx, Apache
● Familiarity with the fundamentals of Linux scripting languages like Bash, Python, Perl etc.
● 6 months in AWS Administration experience
● Experience on monitoring tools like Nagios, Icinga, NewRelic, AppOptics, Datadog etc
● Experience working on ticketing tools like JIRA, Freshdesk, ServiceNow etc
● Experience in creating process documents for help desk support
● Effective written and verbal communication skills.
● Willing to work in 24*7 rotational shift job
Good to have:
● Experience on Docker, Kubernetes etc.
● Experience with configuration tools like Chef, Puppet or Ansible.
● Experience over Automate deployments using Capistrano, Jenkins, CodeDeploy, Docker etc.
● Administration experience on AWS
● Certifications in RHEL, AWS or Microsoft azure

Required profile

Experience

Level of experience: Senior (5-10 years)
Spoken language(s):
English
Check out the description to know which languages are mandatory.

Other Skills

  • Customer Service
  • Communication
  • Problem Solving

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