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INTRODUCTION
TextileGenesis , a Lectra Company , is a global leading company in Supply Chain Traceability domain for the fashion & textile industry . Headquarter in Amsterdam, we have presence in China ; India, Bangladesh, Turkey and Netherlands , UK and Colombia .
Currently 4500+ textile companies are part of our traceability network and 75+leading global brands run traceability programs on our Traceability platform .As of Nov 2023 , there are 500 million garments traced across the entire supply chain from fiber to retailer on the TextileGenesis platform.
1.POSITION SUMMARY:
He or she will be responsible for the delivery of supply -chain traceability in greater China region to meet the project requirement of Brand and Retailer based in Europe and the USA . We offer the flexibility for this position to be home-based.
2. KEY RESPONSIBILITIES:
- Support the Customer Engagement and Service Manager to manage the traceability project implementation in the region by working closely with global project manager and other project team members .
- Follow up and support our textile supply chain partner on platform registration.
- Provide in-depth training to our supply chain partners via on-line meeting.
- Resolve various issues users encounter while using the platform,
- Work with development team for product improvement based on first-hand feedback and market insight.
- Manage relationships with key supply chain partners.
3.PROFILE:
- 3-5 + Years working experience in textile industry , certification body or in sustainability domain ,familiar with textile industry end to end supply chain , good knowledge of sustainable textile material will be a plus.
- Excellent written and spoken English skills.
- Customers focus with good oral and written communication skill to drive results.
- Ability to take ownership of issue , strong “ can -do “ attitude and good problem solving skills.
- Proficient in data analysis with extensive experience using office software tools.
- Capable of handling multiple tasks simultaneously.
- Overseas working or studying experience is a plus but not a must.
- Experience in Certification Body (GRS/RCS /RWS /OCS etc. ) , Transaction Certification or supply chain traceability is a plus but not a must.
4.TRAVEL:
- The position is based in China
- We offer the flexibility for this position to be home-based.
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