AI Product Manager

Be the driving force behind our next generation of AIpowered SaaS solutions for the MSP industry! Own the full product lifecycle of cuttingedge apps from concept to launch!

Work Setup: Remote, Monday–Friday from 8AM to 5PM Central Time

Fixed Rest Days: Sat–Sun

Location: USbased only

Key Responsibilities

• Product Ownership: Lead the strategy, roadmap, and execution for AIpowered apps, including
  ticket triage, ticket QA, and sentiment analysis, ensuring alignment with company goals and client
  needs.
• Crossfunctional Collaboration: Work closely with engineering, data science, design, marketing,
  and sales to deliver highquality products on schedule.
• ClientCentric Development: Engage with MSP clients and internal stakeholders to gather
  requirements, validate product value, and ensure exceptional user experience.
• Market Analysis: Monitor industry trends, competitor offerings, and customer feedback to inform
  product strategy and feature prioritization.
• Performance Tracking: Define and track key product metrics, using datadriven insights to guide
  product improvements and reports on outcomes.
• Documentation & Training: Ensure clear product documentation and support materials are
  available for both internal teams and clients.
• Prototyping & Iteration: Lead rapid prototyping and MVP releases, especially for new AIdriven
  features and apps, leveraging client feedback for continuous improvement.

• Qualifications

  • 3+ years of product management experience, preferably in SaaS, AI, or automation products.
  • Demonstrated success managing GenAIMLpoweredAI agent products from concept to launch.
  • Strong technical acumen and experience working with data science and engineering teams.
  • Experience with cloud AI platforms (Azure OpenAI, AWS) and usagebased billing models is highly
    desirable.
  • Excellent communication, collaboration, and client management skills
  • Analytical mindset with a passion for datadriven decisionmaking.
  • Experience working in agile environments and managing multiple priorities.

  • Ready to take on the challenge? Apply now at MSPbots!