Key Facts

Remote From:

Full time

English

Hard Skills

Account Management Digital Marketing Project Management Customer Relationship Management Facebook Advertising Google Ads Web Development Client Services Social Marketing Search Engine Optimization +3 more

Other Skills

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Business Proposals
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Communication
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Teamwork
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Relationship Building

Roles & Responsibilities

3-6 years of experience in account management within a digital marketing agency.
Experience working with large national brands and clients.
Knowledge of website design, SEO, paid campaigns on Google and social media.
Bachelor's or Master's degree in business studies preferred.

Requirements:

Manage and decode client briefs with the team.
Maintain regular communication with clients to provide updates and gather feedback.
Coordinate with functional teams to ensure timely delivery of client work.
Review reports and oversee the execution of digital marketing campaigns.

Sigma HR Solutions

Human Resources, Staffing & Recruiting

About Sigma HR Solutions

Sigma HR Solutions has embraced the establishment in the year 2011. And exist with the Group of Professionals from varied Industries with vast Technical & Managerial experience . The Extreme Efforts and Hard work of qualified team members , Sigma HR Solutions consultancy earn a name of repute consultant in IT, NON IT and BPO.Mission To give our Clients to get the competitive edge by, Recruiting high potential manpower.Developing and continuing professional relationships.Build organizations by providing them, the best human resources available.Assist individuals in realizing their true potential by identifying for them challenging opportunities.Manpower Search :-We enter the shoe of our clients and hunt for the right executive. Our search does not end in just fulfilling the requirement, but satisfying our clients by giving right person for the right job. We do a vast research on the recruitment requisition, job description and criteria provided, not only by using our search criteria. Manpower Selection:-We believe in quality wise recruitment not quantity wise. We work with small, medium and large organizations and those who look at establishing themselves in the up-coming marketsContact Us @7385592067 / 7620778318

Company type: SME

Industry: Human Resources, Staffing & Recruiting

Founded: 2018

Company size: 11 - 50

Website LinkedIn See all jobs →

Job description

Designation: Manager Marketing Operations
Job Type: FullTime
Location: Pune

Required Skills, Experience and Qualifications
36 years of experience in account management role in a mid to large digital marketing agency in India
Must have worked with renowned and large national brandsclients
Should have been a part of website designdevelopment projects, SEO, paid campaigns on GoogleFB and Social media projects
Exposure to digital marketing projects in functional team or client servicing team
Should have been a part of new business pitches as well
Excellent in written and verbal English communication
Age: Less than 32 Yrs
Bachelors or Masters in business studies will be preferred

Strategic
Receive medium large client briefs and decode them with the team
Review client briefs received & decoded by functional teams
Communication & Coordination
Regular touchbase calls and meetings with clients to provide updates, collect feedback, build relationship , understand client’s strategic growth plans and identify upsell opportunities
Daily communication with clients to provide updates and collect feedback
Ensure timely and prompt action (by the team) basis client feedback
Ensure timely and proactive response to client emails (by self and by team)
Review accuracy and completeness of information to be shared with functional teams
Coordinate with functional teams to ensure timely, accurate and complete delivery of client work
Account Management
Brainstorm with relevant teams for client pitches and execution of briefs
Ensure accurate referencing and industry benchmarking by the team
Review all work going on across channels for assigned business accounts
Review & vet presentations created (by the team) for client meetings, internal
Vendor management for outsourced work
Pitch new concepts to existing clients, based on specifically identified needs of the client
Industry benchmarking basis in the competitor analysis process. Identify process improvements, new potential offerings and internal training needs basis the same
Reports
Ensure timely collection of data and inputs from functional teams for the purpose of client reporting on daily, weekly and monthly
Review reports created by functional teams for SEO, Social media management, Website Development projects, Paid Ads management and more
Finance
Raise all financial paperwork to clients and review those raised by vendors
Helps finance team with updates from client on payments and ensure it’s released in due time
Review all financial trackers and update the reporting manager on the same
Provide necessary inputs and course correction where required. Ensure their creation at the predefined frequency
Ability to clearly articulate complex ideas and strategies to clients and the team
Ability to sell work and ideas, and respond positively to feedback

Key Skills
Project management, digital marketing, account management, client relationship management