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Staff Software Engineer - Cloud Global Services

Roles & Responsibilities

  • Extensive experience in large-scale distributed systems design, focusing on reliability and scalability.
  • Operational expertise in managing large distributed environments and developing highly concurrent systems.
  • Proficiency in writing concurrent code in production, preferably in Go or Java, at an advanced or expert level.
  • Knowledge of system reliability principles to ensure high system availability and performance.

Requirements:

  • Design and implement core backend features for Temporal's high-availability services.
  • Document design choices and operational procedures for deployment and maintenance.
  • Provide logs, metrics, alerts, dashboards, and runbooks to support production operations.
  • Collaborate with the team to develop enterprise offerings involving on-premise and cloud solutions.

Job description

Who We Are
Temporal is an open source programming model that can simplify code, make applications more reliable, and help developers focus on the important things like delivering features faster. Our amazing user community provides us with real-time feedback and contributions to improve the developer experience everywhere.
Backed by top VC firms, we have built a team of professionals from various successful start-ups and well-known technology companies. Together, we collaborate cross-functionally, engage with and support our users to improve the developer experience, deliver world-class open-source software, and enhance our commercial SaaS platform.
Temporal is growing and working towards building the best community. We are looking for those who share our values, challenge 'standard' thinking, and want to influence our future. If you have a passion for helping developer communities, open-source software, and want to be a part of our amazing team, we'd love to hear from you!
We are currently hiring a Staff Software Engineer in our Cloud Global Services team. The work you will do as a Staff Engineer is key to developing features without complicating Temporal, as the increasing complexity of our systems creates additional challenges.
You will design, build, and maintain significant portions of our backend functionality for Temporal's high-availability services in-region, cross-region, and re: cross-cloud failover. 
Working in a highly collaborative team, we’ll look to build a new enterprise offering that will involve both on-premise and dedicated cloud offerings.
To see a demo of prior work by the CGS team via a keynote at a Temporal Replay Conference. Liang Mei (CGS eng. leader), demos work (see: around 37 minutes into the video). 
See demo [new window opens]
What You'll Do
  • Design and implement core backend service features for Temporal's high-availability services in-region, cross-region, and re: cross-cloud failover
  • Clearly document design choices and operational knowledge to successfully deploy and run services with those features
  • Provide appropriate service level logs and metrics to make features operational for cloud service setup
  • Provide appropriate alerts, dashboards, and runbooks for production
What You'll Bring
  • Rich experience as an "Arranger" and/or "Builder/Enhancer" in large-scale distributed systems design (reliability, scalability). see HERE for more info re: "Arranger" and/or "Builder/Enhancer"
  • Operational experience in large-scale distributed systems environments
  • Experience developing highly concurrent systems
  • Demonstrated experience writing concurrent code (pref. Go, Java) in production as Advanced or Expert levels. see HERE for more info re: Advanced or Expert levels
  • Knowledge and experience of reliability so you can further ensure the high reliability of the Temporal system
  • Ideas and actions to improve the velocity of the team
Nice to Have
  • Experience in multi-region failover efforts in large Cloud services
  • Familiarity with Go, other similar languages great too
  • Experience with infrastructure environments (strong plus)
Compensation
  • The estimated pay range for this role is $170,000 - $260,000
  • Additionally, this role is eligible to participate in Temporal's equity plan
Compensation ranges reflect salary and commission compensation (when applicable) across several geographic markets. Employment offers carefully consider multiple factors, including prior experience, knowledge, expertise, skillset, market location, and job level assessed during the interview process.
Employee benefits and perks below are for full-time employees, part-time or temporary positions are excluded. 
U.S. Benefits 
  • Unlimited PTO, 12 Holidays + 2 Floating Holidays
  • 100% Premiums Coverage for Medical, Dental, and Vision
  • AD&D, LT & ST Disability, and Life Insurance (Standard & Supplemental Available)
  • Empower 401K Plan
  • Additional Perks for Learning & Development, Lifestyle Spending, In-Home Office Setup, Professional Memberships, WFH Meals, Internet Stipend and more!
International Benefits
  • Paid Time Off (PTO) and Benefits outside the United States vary by country, and are issued in partnership with Remote.com.  Additionally, Temporal offers perks to all international employees for learning & career development, a lifestyle spending account, in-home office setup (in addition to company-issued hardware), professional memberships, work-from-home meals, and access to the Calm app for mental wellness.
Additional Perks 
  • $3,600 / Year Work from Home Meals 
  • $1,500 / Year Career Development & Learning
  • $1,200 / Year Lifestyle Spending Account
  • $1,000 / Year In-Home Office Setup (In addition to Temporal issued equipment - laptop, monitor, keyboard, mouse, trackpad, and extension power cable at no cost to you)
  • $500 / Year Professional Memberships
  • $74 / Month Reimbursement for Internet
  • Calm App Subscription for Mental Health & Wellness
Temporal Technologies is an Equal Opportunity Employer. Temporal Technologies does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need. We embrace and celebrate differences and diversity.
Temporal is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. If you need to request a reasonable accommodation, please let your Recruiter know so we can assist.
We are not working with external recruitment agencies, thanks.

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