Clinical - Care Manager - J01006

Work set-up: 
Full Remote
Contract: 
Experience: 
Entry-level / graduate
Work from: 

Offer summary

Qualifications:

Bachelor's degree in a health-related field or LMSW certification., RN licensure is required; LMSW is preferred., Experience in behavioral health is advantageous., Ability to meet strict documentation and visit deadlines..

Key responsibilities:

  • Make monthly phone calls to members and conduct visits every 90 days.
  • Coordinate care to ensure members attend medical and mental health appointments.
  • Manage a caseload of up to 60 members due to the intensive nature of care.
  • Document all interactions within 24 hours and adhere to compliance standards.

Axelon Services Corporation logo
Axelon Services Corporation Human Resources, Staffing & Recruiting SME https://www.axelon.com/
501 - 1000 Employees
See all jobs

Job description


Location: Remote in SC Looking for candidates in Beaufort, Charleston, Colleton, Hampton and Jasper Counties to do 1 member visit every 90 days and an annual assessment.

SHIFT: Mon - Fri 8 am - 5 PM

Duration: 3+ months, potential to extend or convert

Job Description/Position Purpose: This is a new line of business from the state managing Medicaid Seriously Mentally Ill (SMI) members from ages 6-64 years of age. Members require at least 1 phone call monthly, 1 visit every 90 days and an annual assessment. Case managers are allowed a of caseload of no more than 60 members due to the intensive nature of the members. Purpose of plan to assure members are receiving all medications, attending all MD/ mental health clinic appts,

Typical Day in the Role: Schedule of 8 hours daily. CM will make calls, visits and coordinate care for members. Our work is driven by metrics from the state that all are time driven. We currently have 15 CMs. They will be issued a company owned computer and cellphone. The team interacts with one another thru Teams, calls or texts. All team members have “buddies” that also work in the same area and are available for co-visits.

Must haves: Bachelors degree in health related field LMSW

Nice to haves: A background in Behavioral Health (BH) is helpful.

Disqualifiers: Doesn’t want to travel

Performance indicators: Able to meet strict deadlines related to documentation/visits/calls
Documented within 24 hours unless on Friday
HMs get report to note who’s out of compliance
Must be able to adapt to change
Candidate Requirements
Education/Certification Required: Bachelor’s Degree Preferred: Bachelors does not have to be in nursing
Licensure Required: RN Preferred: RN required or LMSW


Required profile

Experience

Level of experience: Entry-level / graduate
Industry :
Human Resources, Staffing & Recruiting
Spoken language(s):
English
Check out the description to know which languages are mandatory.

Other Skills

  • Adaptability
  • Time Management
  • Communication

Customer Care Manager (B2C) Related jobs