Senior Business Analyst at TELUS Agriculture & Consumer Goods

TELUS Agriculture & Consumer Goods is a great place to work. You can see it in our team members. The diversity of the team and their unique contributions set us apart from the competition. Our success is based as much on our future-friendly team as the innovative technology solutions we offer.

Our team members include people like you – enthusiastic, innovative, passionate, and energetic. We believe that you'll find our high-performance culture personally fulfilling, professionally challenging and financially rewarding.

Here’s the impact you will make and what we will accomplish together

TELUS Agriculture & Consumer Goods is leveraging our world-leading technology and innovation to create better producer-to-consumer outcomes. To do this, we are creating a unified, trusted and sustainable software value chain that enables the most efficient production and logistics outcomes, while lowering the impact on the environment. We deliver digital solutions and data insights that connect global supply chains, improving the safety, quality and sustainability of food and consumer goods, all in a way that's traceable and clear to the end consumer.

We offer an unmatched suite of innovative solutions and purpose-built applications for every participant in the supply chain, from seed manufacturers and farmers through to food manufacturers to consumer goods companies. Our solutions consist of the latest technologies that enable our customers to optimize their businesses and move goods through supply chains with more accuracy, efficiency and profit to get the right products to shelf, at the right time and at the right price, creating more sustainable production and consumption outcomes.

We are seeking an experienced and strategic Senior Business Analyst to join our team and lead the analysis and delivery of complex business and technology initiatives. This role requires a proactive, commercially aware individual who can operate confidently across business domains, engage senior stakeholders, and drive value through insight, innovation, and collaboration.

The successful candidate will play a pivotal role in shaping solutions, influencing decision-making, and ensuring alignment between business needs and technology capabilities. You will lead discovery, define requirements, and support delivery across multiple workstreams, while mentoring junior analysts and contributing to continuous improvement of BA practices.

Key Responsibilities

• Lead end-to-end business analysis across strategic programmes and high-impact projects

• Facilitate workshops and stakeholder interviews to elicit, challenge, and refine business requirements

• Translate complex business needs into clear, actionable user stories, functional specs, and process models

• Drive process reengineering and optimisation initiatives, identifying opportunities for automation and efficiency

• Collaborate with Product Owners, Architects, and Delivery Managers to shape solutions and prioritise backlogs

• Act as a trusted advisor to senior stakeholders, influencing decisions through data-driven insights and structured analysis

• Own and manage traceability of requirements through development, testing, and implementation

• Support change management and business readiness activities, ensuring smooth adoption of new solutions

• Champion best practices in business analysis, mentoring junior BAs and contributing to capability development

Qualifications & Experience

• 7+ years’ experience in business analysis, with at least 3 years in a senior or lead capacity

• Proven track record of delivering complex projects in Agile, hybrid, or waterfall environments

• Strong understanding of business architecture, process modelling (e.g. BPMN), and requirements engineering

• Experience working with cross-functional teams in regulated or enterprise-scale environments

• IIBA or BCS certification (ISEB Diploma in Business Analysis) preferred

• Degree in Business, IT, or related discipline (or equivalent experience)

Skills & Competencies

• Exceptional stakeholder engagement and communication skills, including C-suite interaction

• Advanced facilitation and negotiation skills, with the ability to resolve conflicts and align diverse viewpoints

• Strong analytical and problem-solving capabilities, with a strategic mindset

• Proficiency in tools such as JIRA, Confluence, Visio, Lucidchart, and Google suite

• Ability to work independently and manage multiple priorities in a fast-paced environment

• Comfortable navigating ambiguity and driving clarity in complex settings

Join us

Collectively, our talented team and integrated solutions uniquely position us to transform collaboration within the industry at a global level, empowering and connecting producers to consumers for a more efficient, sustainable future.

Everyone belongs at TELUS Agriculture & Consumer Goods. It doesn’t matter who you are, what you do or how you do it, at TELUS Agriculture & Consumer Goods, your unique contribution and talents will be valued and respected. Because the more diverse perspectives we have the more likely we are to crack the code on what our customers want and our communities need.

Do you share our passion for enabling remarkable human outcomes?

Together, let’s make the future friendly.

Accessibility

TELUS Agriculture & Consumer Goods is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices, and all qualified applicants will receive consideration for employment.

We offer accommodation for applicants with disabilities, as required, during the recruitment process.