Yellowstone Local is a staffing and recruiting agency dedicated to supporting the skilled trades industry. We connect highperforming talent with growing home service companies across the U.S. Our clients—leaders in HVAC, plumbing, electrical services, and beyond—depend on skilled professionals to help drive their business growth. At Yellowstone Local, we take pride in matching the right people with the right opportunities, ensuring longterm success for both our clients and candidates.
Were on the hunt for a dependable and sharpwitted Customer Service Representative to serve as the voice of our partner brands in the skilled trades. You’ll handle the calls that make business happen—scheduling jobs, solving issues, and ensuring every customer feels heard and helped. If youre the type who thrives in a fastpaced environment, knows how to multitask like a pro, and can communicate clearly and confidently, we want to hear from you.
Manage inbound calls, emails, and chat support with professionalism and urgency
Book service appointments accurately and efficiently while coordinating with dispatch teams
Input customer details and service notes into CRM and scheduling platforms
Provide clear information regarding services, pricing, and expectations
Follow up on scheduled services and pending customer issues
Identify when to escalate issues to supervisors or technical teams
Maintain a strong focus on customer satisfaction, clarity, and responsiveness
100% remote work setup with flexibility based on client needs
Be part of a growing team that supports toptier brands in the skilled trades
Receive dedicated training and support from both Yellowstone Local and the client
Unlock longterm growth opportunities and stability based on your performance
Competitive pay: $5–$8 USDhour (rate depends on experience and client placement)
Fulltime schedule: 40 hours per week
Opportunities for overtime and clientspecific perks
Access to consistent work, professional development, and longterm contracts
Collaborative, supportive team culture with real growth potential
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