Lyra Health is a leading provider of innovative mental health benefits for more than 2.5 million global employees and dependents and is transforming mental health care by creating a frictionless experience for members, providers, and employers. Using matching technology and an innovative digital platform, Lyra quickly connects companies and their employees — plus spouses and children — to world-class therapists, mental health coaches, and personalized medication prescribing. Leading employers partner with Lyra to deliver tailored, value-driven mental health benefits to their people. With Lyra, benefits leaders can offer employees fast, reliable access to providers who practice evidence-based mental health care treatments. For more information, visit lyrahealth.com and follow us on LinkedIn, Facebook, and Twitter. Please be cautious of potential recruitment fraud. If you are interested in exploring opportunities at Lyra, please go directly to our Careers Page: https://lnkd.in/gKEGj8uy Lyra Health will never ask you to download software, purchase equipment, or pay a fee of any sort to explore employment opportunities with our company. In addition, Lyra will not ask for your personal banking information until you are ready to be onboarded as an employee, which will only occur after several rounds of interviews with our company, the completion of necessary onboarding paperwork, and the issuance of an offer letter for employment. Our recruiting emails come from @lyrahealth.com or @lyraclinical.com addresses and will never originate from gmail.com, yahoo.com, or other commercial email services.

About Lyra Health

Lyra is transforming mental health care through technology with a human touch to help people feel emotionally healthy at work and at home. We work with industry leaders, such as Morgan Stanley, Uber, Amgen, and other Fortune 500 companies, to improve access to effective, high-quality mental health care for their employees and their families. With our innovative digital care platform and global provider network, nearly 20 million people can receive the best care and feel better, faster. Founded by David Ebersman, former CFO of Facebook and Genentech, Lyra has raised more than $900 million.

About the Role:

Lyra Health is looking for an exceptional Senior Product Designer to help craft solutions across the highest impact moments in a member’s mental health journey to search for care. As a product designer at Lyra, you’ll drive initiatives to successful outcomes for users and the business by approaching problems holistically with speed and simplicity to elegantly solve multi-faceted, complex problems that help members get started with Lyra.

This role will be a part of the Client Enrollment team, which supports a member’s first encounter with Lyra from registration to booking with a provider. As a member of this team, you’ll work from idea to implementation alongside product designers, product managers, engineers, clinicians, and executives to introduce and unlock access to mental health care for millions of users worldwide.

This role can be carried out hybrid, both from our Burlingame, CA headquarters, and remote/virtually.

Responsibilities

Own the end-to-end user journey from ideation to final production on the Client Enrollment team

Influence the shape of the product with research and data while executing designs using high-quality wireframes, user journeys, cross-platform interactive prototypes, and pixel-perfect visual designs

Design experiences across all of our platforms: iOS, Android, Web

Participate in design critiques and present work regularly in stakeholder feedback meetings

Evaluate design opportunities through business goals, UX research, competitive audits and data insights

Intuitively know when to expedite initiatives vs when to spend the extra time to deliver the largest impact

Leverage intuition and experimentation when the full design process can’t be run

Build relationships with cross-functional team members across disciplines, and effectively speak to process, goals, and team vision

Present to cross-functional teammates with confidence while moving quickly with a rapid experimentation mentality

Partner with engineers as they build and ship solutions

Balance member and business goals

Contribute to Lyra’s holistic design system

Qualifications

5+ years of experience working in UX, UI, HCI related field with experience working on mobile

Proven track record of working within a product team to ship successful products to users

Experience implementing design systems across a range of platforms in an iterative software development environment

Highly proficient with design tools (Figma, Principle, etc)

Ability to think big and understand complex feature sets, shaping design for multi-disciplinary projects

Mastery of design craft

Excellent verbal and written communication skills

Ability to work well on a highly collaborative and cross-functional team

Ability to thrive in a fast-paced, dynamic startup environment

Motivated by partnering with leadership and comfortable with rapid changes in direction to determine the most optimal path forward

Portfolio of UX-focused work samples for web and mobile applications

Bachelor's degree in graphic design, visual communication, HCI, or equivalent practical experience

"We are an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information or any other category protected by law.

By applying for this position, you acknowledge that your personal information will be processed as per the Lyra Health Workforce Privacy Notice. Through this application, to the extent permitted by law, we will collect personal information from you including, but not limited to, your name, email address, gender identity, employment information, and phone number for the purposes of recruiting and assessing suitability, aptitude, skills, qualifications, and interests for employment with Lyra. We may also collect information about your race, ethnicity, and sexual orientation, which is considered sensitive personal information under the California Privacy Rights Act (CPRA) and special category data under the UK and EU GDPR. Providing this information is optional and completely voluntary, and if you provide it you consent to Lyra processing it for the purposes as described at the point of collection, for example for diversity and inclusion initiatives. If you are a California resident and would like to limit how we use this information, please use the Limit the Use of My Sensitive Personal Information form. This information will only be retained for as long as needed to fulfill the purposes for which it was collected, as described above. Please note that Lyra does not “sell” or “share” personal information as defined by the CPRA. Outside of the United States, for example in the EU, Switzerland and the UK, you may have the right to request access to, or a copy of, your personal information, including in a portable format; request that we delete your information from our systems; object to or restrict processing of your information; or correct inaccurate or outdated personal information in our systems. These rights may be subject to legal limitations. To exercise your data privacy rights outside of the United States, please contact globaldpo@lyrahealth.com. For more information about how we use and retain your information, please see our Workforce Privacy Notice."

Sr. Product Designer

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