Associate Program Manager

extra holidays
Work set-up: 
Full Remote
Contract: 
Salary: 
76 - 76K yearly
Experience: 
Entry-level / graduate
Work from: 

Offer summary

Qualifications:

Bachelor's degree required., At least 2 years of project management experience, 5+ years preferred., Strong customer service skills and experience., Proficiency in Microsoft Office and CRM systems..

Key responsibilities:

  • Manage all phases of client programs from start to finish.
  • Lead program review sessions with customers on cost, schedule, and performance.
  • Supervise program delivery team and coordinate cross-functional teams.
  • Develop and improve program processes and report on program results.

CLEAResult logo
CLEAResult Utilities (Electric, gas & water) Large https://www.clearesult.com/
1001 - 5000 Employees
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Job description

At CLEAResult, we lead the transition to a sustainable, equitable, and carbon-neutral energy-efficient future for our communities and our planet. We do that by creating a people-first culture built on trust, accountability, and transparency; where every employee – regardless of position, role, or identity is treated with respect and given an equal chance to thrive.

Additionally, you will enjoy:
• Medical, Dental, and Vision Insurance; we also offer a company-paid health care concierge service to help navigate our health plan to make the best decisions for you and yours
• 401(k) with company match
• Paid vacation, sick, personal and parental leave time
• Paid Volunteer Time: giving back to our communities is important to us
• Employee Recognition Program – convert your recognition points into gift cards
• Employee Assistance Program – offers benefits to help you manage daily responsibilities
• Access to on-demand training courses to advance further in your career

Job Description

Successful candidates reside in San Antonio, Texas.  

 

We are looking for a talented individual… 

To join our team as an Associate Program Manager! A successful candidate will be energetic and an outgoing leader for our team. Associate Program Managers are responsible for all phases of client programs from inception to completion. You will be primary customer contact for program activities, leading program review sessions with customers to discuss cost, schedule, and performance.

You’re a great fit if you can… ​​ 

  • Manage an exciting new multi-family weatherization program with a projected annual revenue of $1M-$3M 

  • Execute contracts for compliance and client satisfaction 

  • Understand client preferences and program deliverables 

  • Negotiate contracts 

  • Supervise direct and secondary line staff of the program delivery team  

  • Manage matrix-style functional direction of support resources for program delivery 

  • Drive, manage, monitor, and report the timely delivery of program results 

  • Ensure and facilitate the highest standard of customer service and satisfaction 

  • Direct management and development of program staff in San Antonio office 

  • Direct and coordinate cross-functional teams (engineering, marketing, software development) 

  • Develop program processes and make recommendations for improvement 

  • Review technical documents prior to client delivery (Project Scope, Manual and Associated Documents). 

  • Assemble data for invoicing and project reporting activities. 

  • Identify and escalate program issues in a timely manner to the appropriate level of management 

 

Exciting candidates have…​​ 

  • Relevant DSM (energy efficiency/demand response) work experience a plus 

  • 2+ years project management experience (5+ for Program Manager role) 

  • 2+ years people management experience  

  • Self-starter with a positive and outgoing outlook and personality 

  • Bachelor’s degree required 

  • Strong customer service experience and focus 

  • Intermediate to advanced proficiency in the following Microsoft Office applications: Excel, Word, PowerPoint and Outlook 

  • Salesforce/CRM proficiency a plus 

  • Experience incentivizing residential weatherization programs or multi-family facility weatherization and energy efficiency programs a plus 

Compensation Range

$76,100.00 - $114,200.00

Currency

USD

Type

Salary

Any offered salary is determined based on internal equity, internal salary ranges, market data/ranges, applicant’s skills and prior relevant experience, certain degrees and certifications (e.g. JD/technology), for example.

Sponsorship is not available for this position at this time. Successful hires must pass pre-employment checks.

Equal Opportunity Employer

As an Equal Opportunity Employer, we are committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant’s race, color, religion, national origin, marital status, age, sex, gender identity, sexual orientation, status as a qualified individual with a disability or protected veteran, or any other protected status.

The above job description and job requirements are not intended to be all inclusive. CLEAResult retains the right to make changes or adjustments to job descriptions and/or requirements at any time without notice.

Required profile

Experience

Level of experience: Entry-level / graduate
Industry :
Utilities (Electric, gas & water)
Spoken language(s):
English
Check out the description to know which languages are mandatory.

Other Skills

  • Customer Service
  • Team Leadership
  • Program Management
  • People Management
  • Microsoft Excel
  • Microsoft PowerPoint
  • Microsoft Word
  • Microsoft Outlook
  • Time Management
  • Communication
  • Problem Solving

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