Solution Engineer (Control of Work)

Sphera is a leading global provider of enterprise software and services that enables companies to manage and optimize their environmental, health, safety and sustainability. Our mission is to create a safer, more sustainable and productive world.

Sphera is a portfolio company of Blackstone, a U.S.-based alternative asset investment company that focuses on private equity, technology and innovation, and more. Blackstone businesses succeed through strong partnerships, a personalized approach and a commitment to exceptional performance with uncompromising integrity. Sphera and Blackstone are leaders in the Environmental, Social and Governance (ESG) space.

We are guided by our core values of Customer Centricity, Accountability, Bias to Action, Innovation, and Collaboration. These values help us recruit the right talent to join our rapidly expanding team of around the globe. It is important to us that each and every Spherion is not only eager to challenge themselves and knows how to get work done but is an awesome addition to our company culture.

Job Brief

• The Solution Engineer understands how software and technology is used to help solve complex business challenges.

• The solution engineer is not directly selling software to clients, but is a part of the sales organization, supporting software sales in various activities throughout the sales cycle.

• The Solution Engineer is an integral role in helping Sphera meet revenue targets whilst assisting clients meet their business objectives.  

General Responsibilities

• Meeting with prospective customers to thoroughly understand their business objectives.

• Value assessment with prospective customers to help identify prospect business pains and map to our solutions.

• Consulting with customers to help internal business cases and create a successful value proposition, justifying the investment needed.

• Conducting software demonstrations, technical and sales-oriented presentations to prospective customers showcasing software benefits to client objectives

• Work directly with product management delivering feedback to drive innovation.

• Liaising with implementation teams to help prepare project for success.

• Helping account executives and sales managers develop strategies for sales opportunities with proven best practice methodologies.

• Helping coordinate and complete tender documentation such as RFI, RFP, RFQ etc. from clients.

• Support marketing activities by presenting as an expert on webinars, submitting papers to publications and speaking at industry conferences.

• Internal team support strategies for internal training, technology maintenance, subject matter thought leadership.

• Position requires travel 10-20% onsite to a client, international trips are required on occasion.

Qualifications and Requirements

• BS/BA in engineering, computer science, supply chain/commerce, occupational safety or relevant field of study within Operational Risk Management

• Preferred experience with enterprise software in related domain of Operational Risk, Process Safety

• Subject matter expertise within operational risk topics including but not limited to:

  • Permit to Work / Control of Work

  • Isolations

  • Emergency Drill

  • Barrier Management

  • Supply Chain Risk Management

  • Emergency Response

  • MRO Maintenance, Repairs, Operations

  • MDM for MRO, Spare parts master data management

  • Process safety , Hazops, LOPA etc

• Experience and high comfort level in public speaking and in conducting presentations to small- and medium-sized audiences.

• Minimum of 5 years’ experience in implementing/using data management software products

• Analytical, planning and presentation development skills.

• Excellent verbal and written communication skill

• Excellent command of English grammar, spelling and composition.

• Strong attention to detail

• High level of initiative and strong business judgment

• Ability to work under pressure of multiple deadlines.

• Sales cycle awareness, sales acumen and marketing skills

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Sphera is proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all colleagues.

This job description is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by job holders within this job. This job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position.