Sales Support Rep Analyst

Our Company

Changing the world through digital experiences is what Adobe’s all about. We give everyone—from emerging artists to global brands—everything they need to design and deliver exceptional digital experiences! We’re passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen. 

We’re on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours!

Role: Program Manager, Channel Operations

Location: Bengaluru, Karnataka, India

Department: Partner Operations

Role Overview

Join Adobe Systems as a Sales Support Rep Analyst and be part of an exceptionally driven team operating in a fast-paced, central initiatives environment. This role is crucial in delivering business value and ensuring flawless execution of sales operations. You will work collaboratively to support our ambitious sales goals, streamline processes, and successfully implement critical initiatives.

Key Responsibilities

• Sales Operations Excellence: Support the sales team by providing world-class operational assistance and ensuring seamless execution of sales activities.
• Data Analysis: Analyze sales data to identify trends, determine growth opportunities, and provide actionable insights for strategic decision-making.
• Process Improvement: Implement and optimize tools and processes to improve sales efficiency and effectiveness.
• Collaboration & Communication: Work closely with cross-functional teams to ensure alignment and drive successful outcomes.
• CRM Management: Maintain and update the CRM system to ensure accurate data and streamline sales workflows.
• Performance Reporting: Prepare and deliver regular performance reports to senior management, highlighting important data and findings.
• Customer Support: Provide outstanding support to sales representatives and customers, addressing inquiries and resolving issues promptly.

Qualifications & Experience

• 3-5 years of experience in a sales support or analyst role, preferably in a high-tech or SaaS environment.
• Proven expertise in CRM systems, particularly Salesforce.
• Strong analytical skills and hands-on experience with data analysis tools.
• Excellent communication and collaboration skills.
• Ability to thrive in a fast-paced, dynamic environment and prioritise effectively.
• Proficiency in Excel and data visualization tools.

This is an outstanding chance to be part of a dynamic team that is dedicated to achieving excellence and delivering outstanding results. Your contributions will help craft the future of our sales operations and support Adobe's growth ambitions!

Adobe is proud to be an Equal Employment Opportunity employer. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other applicable characteristics protected by law. Learn more.

Adobe aims to make Adobe.com accessible to any and all users. If you have a disability or special need that requires accommodation to navigate our website or complete the application process, email accommodations@adobe.com or call (408) 536-3015.