Offer summary

Qualifications:

At least 4 years of experience in a digital environment such as e-commerce, SaaS, or fashion brands., Strong communication skills and ability to build long-term customer relationships., Proficiency with Google Spreadsheet and basic functions like Pivot and VLookup., Excellent English skills; German language skills are an advantage..

Key responsibilities:

Manage and develop relationships with Tradebyte flagship accounts.

Analyze accounts, identify market trends, and develop solutions for customers.

Act as the main contact for clients, resolving inquiries and managing escalations.

Coordinate between customers and internal departments to align services with client needs.

Job description

THE OPPORTUNITY

At Tradebyte, we work with the biggest players in e-commerce - from trendsetting fashion brands to major online retailers. Our goal is to create a workplace where everyone feels valued, supported, and empowered.

We offer flexible work schedules, professional development opportunities, and a real commitment to work-life balance. We embrace diverse perspectives and ensure that every voice is heard and respected, because you’re unique and that matters to us.

As we continue to grow, we’re looking for new colleagues who share our passion. Love what you do - do what you love. Join Tradebyte, an independent company within the Zalando Group.

WHAT WE’D LOVE YOU TO DO (AND LOVE DOING)

The successful cooperation with Tradebyte Flagship accounts as well as their further development is your top priority
You analyze your accounts, recognize market trends, identify existing potentials and actively develop solutions for your customers
You are their contact person, solve inquiries independently, and are a trustworthy partner in case of escalations
You are the interface between customers and internal departments and actively connecting our services with the need of our brands

WE'D LOVE TO MEET YOU IF

You have at least 4 years of experience in a digital environment, e.g. e-commerce, SaaS and fashion brands
Working with customers is your passion and with your ability to analyze, you create solutions to exploit the potential of your customers
You are comfortable working with Google Spreadsheet and use basic functions like Pivot, VLookup etc.
Communication is one of your strengths and you like to build long-term customer relationships while also pitching services & opportunities
You are result-oriented and have a self-reliant way of working
You bring excellent English skills, German is an advantage

WHAT YOU CAN EXPECT FROM US

You’ll play a decisive role in shaping an agile, fast-growing, international company and be supported by an open-minded working environment
Competitive salary package, employee share shop, 40% Zalando shopping discount (30% Zalando Lounge)
You’ll be given various learning and development opportunities to enhance your professional development
A true hybrid working model with flexibility to work anywhere in Germany. However, we would love to meet you in the office at least once to four times per quarter.
27 vacation days per year that increase up to 30 days, volunteering time off and several sabbatical options after 2 years
We’ll help you commute to the office with zero emissions: through a rented company bike or by charging you electric car at our e-charging station
Access to additional German or English classes to improve your language skills
A variety of health offers to support your well-being, as well as free beverages and fruits

Required profile