Principal IT Operations & Compliance Manager (d/f/m)

What is Leapsome?

Leapsome is the AI-powered people platform revolutionizing HR for modern teams. Leapsome drives HR excellence and empowers high-performing teams by automating, connecting, and simplifying every HR process across the employee lifecycle — from onboarding and performance management to engagement and development. Built with ease of use in mind, our platform ensures high adoption by employees, managers, and People teams alike.

Our purpose is to make work fulfilling for everyone, and our vision is to reshape the future of work by being the leading People platform for HR excellence and high-performing teams. We enable companies to create environments where people can achieve their goals, learn and grow together, and build genuine motivation & engagement.

Trusted by thousands of organizations globally, Leapsome secured $60 million in Series A funding led by Insight Partners in March 2022. This funding allowed us to further develop our intelligent platform, create exceptional employee experiences, and expand into the US market.

It’s an incredibly exciting time to join Leapsome and be part of reshaping the future of work!

Your opportunity:

Join Leapsome in a high-impact, hands-on role at the intersection of IT operations, compliance, and modern SaaS enablement. We’re looking for an experienced technical contributor who’s eager to build and scale secure internal systems, drive automation, and take increasing ownership of compliance programs (ISO 27001, SOC 2, AI).

This is not a support or advisory role, but an opportunity to both work hands-on with our internal systems and shape the security posture as we scale internationally.

You should be able to identify gaps before they become risks, partner across the business to streamline workflows, and collaborate confidently with stakeholders in Product, Engineering, Business Intelligence, and Legal.

You will:

• Own and continuously improve our internal IT landscape: device management (Kandji), identity & access (Okta), tool provisioning, support coordination, and network reliability

• Lead hands-on IT-security initiatives across the organization, including access controls, documentation, Vanta ownership, and platform governance

• Drive audit readiness and execution for frameworks such as ISO 27001, SOC 2, and AI compliance — including evidence collection, risk assessments, and ISMS support

• Automate internal workflows using Notion Automations, Zapier, and AI-based tools to boost productivity across the company

• Support and advise BI, Engineering, and Product on DevOps and infrastructure operations, especially around secure AWS management, architecture reviews, and compliance alignment

• Act as a sparring partner for AI enablement initiatives across the organization, identifying where IT capabilities can unlock smarter workflows and scalable innovation

• Establish and update internal training initiatives to improve security awareness and best practices across the company

• Act as a connector between departments to identify operational blind spots, set priorities, and implement long-term improvements

You’ll be a good fit if you:

• Have 4-7 years of experience in IT operations, infrastructure, or DevSecOps, including first experience in compliance leadership around SaaS platforms

• Have experience with the design, implementation, or continuous improvement of an Information Security Management System (ISMS) or similar

• Bring hands-on experience with modern MDM and IAM tooling (Kandji, Okta, etc.) and strong familiarity with AWS-based infrastructure

• Practical exposure to audit processes (e.g. ISO 27001, SOC 2), in a leading capacity or with the desire to grow into full ownership

• Have a builder mindset — excited to implement and scale systems, automate manual processes, and take proactive ownership

• Communicate clearly with technical and non-technical stakeholders alike, and can lead cross-functional initiatives with confidence

• Know how to scale systems and processes pragmatically, balancing robustness with speed

• Get excited by automation and love enabling others with smarter workflows

• Approach challenges with curiosity and humility, always open to learning from others and excited by Leapsome's mission to make work meaningful for everyone

Benefits at Leapsome

• Impact: Become part of a fast-growing scale-up taking over the People Performance & Enablement space by making work fulfilling for more than two million people by 2025

• Teammates: Join a diverse and international team of talented, smart, and kind people

• Feedback and recognition: We value feedback exchange and celebrating successes — big and small

• Hybrid model: Enjoy our hybrid model by working from home or in our offices in the heart of Berlin, Germany

• Flexible work: Experience a work-life balance with flexible hours and the option of working elsewhere for up to 2 months per year

• Learning and Development: Develop your skills with a yearly development budget of €2,000 and access to Good Habitz platform

• Vacation: Take 30 vacation days every year plus public holidays (or upgrade to 40 vacation days at adjusted pay) & benefit from a month-long paid sabbatical after 5 years with Leapsome

• Health & Wellness: Stay active and healthy with a free Urban Sports Club membership and Oliva subscription

• Mental health: Access to 1:1 therapy sessions via our mental health partner, plus company workshops and learning pathways on topics like mindfulness and digital wellness

• Corporate Benefits: Get exclusive discounts and deals from our partners.

• Work-from-home stipend: Receive a one-time work-from-home stipend of €1,000

• Monthly team activities: Have fun at monthly team activities like kayaking, laser tag, and game nights

• Competitive pay and pre-IPO equity package

Leapsome’s values

We stay true to our values in everything we do at Leapsome. 

• Seek impact — What brought us together is the desire to make work fulfilling for everyone. We’re like-minded in that we seek out and hold ourselves accountable for the impact we want to have in this world.

• Listen & learn — We thoroughly and genuinely seek understanding. It helps us to constantly grow together and learn from each other as well as from our customers and partners.

• Challenge the status quo — We regularly challenge ourselves. We don’t walk the beaten path just because everyone else does. Instead, we reflect and seek out better ways.

• Take ownership & pursue excellence — We’re a group of smart and dedicated people, and we trust each other to truly own our work. We’re not afraid of high expectations as we strive for excellence.

• Be honest & transparent — We’re honest and transparent with each other and ourselves. We want to get to the core of it, always. We trust each other to handle all shared information with care.

• Be kind & humble — We are more than just colleagues — we genuinely care for each other. We give each team member the appreciation they deserve and the support they need. We have no interest in serving our own ego.
  
  

Excited to be part of Leapsome? 😊

Just send us your CV. You won't need to input any information already mentioned on your CV later on - promise! 🤙

A cover letter isn’t necessary, but we’d really appreciate a brief answer to these questions: Why Leapsome? Why you?

We look forward to getting to know you!

You can find more about what our colleagues think about working at Leapsome here 👉 ✨✨✨ Glassdoor ✨✨✨ Kununu✨✨✨

Don’t meet every single requirement? Studies have shown that women and people of color are less likely to apply for jobs unless they meet every qualification. If you’re excited about this role but your experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.


Help us make work fulfilling for everyone!

At Leapsome, we want work to be the best it can be for everyone. We help companies create environments where people can achieve shared goals, build authentic relationships, learn, and grow together.

Put simply; our purpose is to make work fulfilling for everyone. And we know how to get there. But we can only do this by “walking our talk” and building a diverse and inclusive company where people — not just the business — thrive.

Apply now 👇 or keep scrolling to read more about what makes Leapsome a unique workplace!