DLB Associates are MEP & Technology consulting engineers that combine imagination, technical expertise, agility, and practicality to meet our clients where they need to be met. Our philosophy encompasses a unique approach which helps our clients: ● visualize options using powerful modeling & graphical techniques + ● design projects that are focused on what’s best for our clients and their values + ● integrate people, technology and the built environment + ● commission projects using a practical, adaptive and communication centric approach DLB sees the bigger picture of each engineering challenge and employs an adaptive approach to problem solving. We recognize that every client is unique; therefore, our approach is personalized and tailored to meet each client’s specific needs. DLB’s core principles enable us to consistently deliver results that exceed expectations. Recognizable qualities of THE DLB APPROACH: ● Agility ● Tailored Communication ● Interactive & Iterative Design Process ● Hands on & Practical Approach ● Reader Friendly Deliverables ● Emphasis on Visualization & Graphics ● Higher Output Per Hour ● Timely & Dependable For more detail on Our Approach, please visit our website, http://www.dlbassociates.com/. DLB is a firm unlike any other, providing solutions unlike any other.

This is a remote position.

Lead the future of missioncritical infrastructure with Smart Tech Contracting as our Director of Operations. You’ll drive strategy, oversee multimilliondollar projects across data centers, utilities, and advanced technology sectors, and collaborate with executives and industry leaders to deliver exceptional results. Join a company that outperforms market pay ranges and is recognized for operational excellence, innovation, and longterm growth.

Position Title: Director of Operations – Critical Infrastructure

Position Location: Remote – Work Virtually from Anywhere in the United States

Salary

Smart Tech Contracting recognizes salary ranges from job boards do not necessarily reflect our pay ranges. In many instances we outcompete those ranges for wellqualified candidates.

Job Summary

The Director of Operations provides seniorlevel leadership and strategic direction for the planning, execution, and delivery of missioncritical building automation, power monitoring, and software integration projects. These initiatives span utility, commercial, industrial, and technology sectors, including highsecurity and data center environments.

This role reports to the executive leadership team and partners closely with technical managers, project leaders, finance, legal, and business development teams. Externally, the Director engages with client executives, design engineers, contractors, vendors, and commissioning agents to ensure that Smart Tech Contracting’s solutions meet the highest standards of quality, performance, and compliance.

The Director of Operations is accountable for operational excellence, financial performance, client satisfaction, and continuous improvement across all projects, while positioning the organization for longterm growth in missioncritical markets.

Essential Functions

Operational Leadership & Strategy – 40%

• Define, implement, and oversee operational strategies that align with corporate growth objectives.

• Drive the adoption and optimization of enterprise project management and ERP tools to enhance efficiency, accuracy, and decisionmaking.

• Establish operational KPIs and ensure project delivery meets or exceeds quality, schedule, and budget targets.

Conduct risk assessments and enforce compliance with all safety, regulatory, and contractual requirements.

Financial Oversight & Business Performance – 25%

• Lead budgeting, forecasting, and profitability analysis for the operations division.

• Review and approve all major project budgets and change orders.

• Implement process improvements for financial reporting, tax compliance, and cost control.

• Partner with accounting and executive leadership to develop accurate, actionable financial dashboards.

People & Resource Management – 20%

• Build and lead a highperformance operations team, providing mentorship, professional development, and clear performance metrics.

• Oversee workforce planning, recruitment, and succession strategy to meet current and future business needs.

• Assign and align project managers and technical resources to maximize efficiency and client outcomes.

Client, Partner, & Stakeholder Engagement – 10%

• Serve as the senior point of contact for strategic client accounts, ensuring alignment between client objectives and project execution.

• Foster partnerships with subcontractors, consultants, and technology providers to maintain competitive pricing and technical innovation.

• Oversee preconstruction activities, contract negotiations, and vendor agreements.

Innovation & Market Growth – 5%

• Evaluate and adopt emerging technologies, tools, and delivery methods to improve operational performance.

• Collaborate with business development teams to expand market presence and service offerings in missioncritical sectors.

Physical Demands

The following physical demands must be met by the employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is

• Frequently manipulating, moving or grasping small parts, devices or tools

• Frequently required to remain in a stationary position

• Frequently moving through office, critical facility and other environments (such as low temperatures, high temperatures and outdoor elements such as precipitation and wind), including tight and confined spaces

• Frequently descending ascending stairs and ladders to access equipment

• On occasion the employee may be required to position self under or over equipment

• On occasion the employee may move equipment weighing up to 50 pounds.

Requirements

Travel Relocation Requirements

• Up to 20% travel to other jobsite locations, this may include travel to any of the 50 US states

• Travel is defined as physically leaving home on behalf of business activities including but not limited to client sites, meetings with other employees, meetings for business development purposes, running errands on behalf of the business, attending industry conferences, etc.

Education Experience Requirements

• Bachelor’s degree in Engineering, Construction Management, Business Administration, or related field (Master’s degree preferred).

• 12+ years of progressive leadership in construction management, MEP systems, building automation, or missioncritical infrastructure; 5+ years in a senior operations or director role.

• Proven track record managing largescale, highvalue projects in critical infrastructure markets (e.g., data centers, utilities, advanced manufacturing).

• Expertise in BAS, EPMS, ICT systems, and integrated technology solutions.

• Strong contract negotiation, financial management, and operational improvement skills.

• Proficiency with MS Project, Procore, ERP platforms, and Microsoft Office Suite.

• Exceptional leadership, strategic planning, and relationship management skills.

Core Competencies

• Strategic DecisionMaking & Leadership

• Operational Excellence in MissionCritical Environments

• Advanced Financial & Contract Management

• Client Relationship & Stakeholder Engagement

• Talent Development & Organizational Growth

Benefits

Smart Tech Contracting offers a very competitive benefits package; highlights include

• Choice of comprehensive medical plans (including two PPOstyle plans and a HDHP w HSA option)

• Dental and vision plans

• Comprehensive medical, dental and vision benefits extended to spouse domestic partner and dependent children up to age 26

• 401k with company match and selfdirected brokerage account option

• PTO including additional paid time off during the last week of the year

• Company paid life insurance coverage for employees and their eligible dependents

• Short and longterm disability, AD&D coverage

• Professional development opportunities, tuition reimbursement and professional licensing assistance

• Paid parental leave after one year of employment

Smart Tech Contracting is an EEOAffirmative Action Employer and participates in the EVerify program with the Department of Homeland Security. We encourage diversity in our workforce.

Are you ready to challenge yourself and redefine standards in the AEC industry? Apply now and join our awardwinning team!

NOTICE TO THIRD PARTY AGENCIES:

STC does not accept unsolicited resumes from recruiters, employment agencies, or other staffing services. Unsolicited resumes include any resume or hiring document sent to STC in the absence of a signed Service Agreement where STC has expressly requested recruitmentstaffing services specific to the position at hand. Any unsolicited resumes, including those submitted to hiring managers or other business leaders, will become the property of STC and STC will have the right to hire that candidate without reservation – no fee or other compensation will be owed or paid to the recruiter, employment agency, or other staffing service.

Director Of Operations Critical Infrastructure

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