Center of Excellence- SharpCloud SME

Date Posted:

2025-08-13

Country:

United States of America

Location:

UTCT1: Corp - CT - Remote Remote Location, Remote City, CT, 06101 USA

Position Role Type:

Remote

U.S. Citizen, U.S. Person, or Immigration Status Requirements:

U.S. citizenship is required, as only U.S. citizens are authorized to access information under this program/contract.

Security Clearance:

None/Not Required

RTX Corporation is an Aerospace and Defense company that provides advanced systems and services for commercial, military and government customers worldwide. It comprises three industry-leading businesses – Collins Aerospace Systems, Pratt & Whitney, and Raytheon. Its 185,000 employees enable the company to operate at the edge of known science as they imagine and deliver solutions that push the boundaries in quantum physics, electric propulsion, directed energy, hypersonics, avionics and cybersecurity. The company, formed in 2020 through the combination of Raytheon Company and the United Technologies Corporation aerospace businesses, is headquartered in Arlington, VA.

The following position is to join our RTX Enterprise Services team:

The RTX Enterprise Services Organization is seeking an innovative, creative, detailed and data focused team member with expertise using SharpCloud, to join our SharpCloud Center of Excellence.  This new team is providing governance, guidance, technical support, and thought leadership for the Enterprise Services digital team responsible for the technical solution aspects of the SharpCloud deployment at RTX by Enterprise Services.  This role requires technical proficiency, data insights, creative problem-solving skills, and excellent communication skills.   

What You Will Do:

• Perform as a SharpCloud Subject Matter Expert for the Enterprise Center of Excellence (CoE) team.

• Provide support to the SharpCloud Solution Architect, the CoE team leader, Program Manager as we implement SharpCloud solutions and stories. Working with your leadership and your digital team partners, shape and define SharpCloud stories that ensure compliance and integrity of the solutions, the data, and deliver the desired results for the Enterprise Solution offering.

• Develop and maintain technical documentation for system configurations, processes, and best practices as governed by the CoE. 

• Lead the testing and validation of proposed stories and ensure they meet business requirements while aligning with the CoE recommendations and best practices.

• Support the SharpCloud Solution Architect in the design and development of the appropriate sustainment model for the strategic program templates supported by the CoE (for example, CORE Control Room templates)

• Support the SharpCloud Solution Architect in the definition of the onboarding playbook (basic requirements) for any new user – training, certifications, template scope, initial access etc.

• Coordinate with the RTX Enterprise Services Shared Services digital support team to ensure platform software maintenance is timely, compliance is maintained, incident tickets are managed.

• Plan for continuous innovation, learning, and development within the platform through training opportunities made available through the CoE to enable ongoing, agile innovation for the platform and its

• Travel possible, up to 20%.

  consumers.

Qualification You Must Have: 

• Typically requires a degree in Computer Science, Technology, Engineering, Mathematics (STEM), or Management Information Systems and a minimum of 2 years of prior relevant experience, or an Advanced Degree and a minimum of 1 years’ experience.

• 2+ years’ proven experience working directly with/administering SharpCloud as a SharpCloud Solution Architect. 

• 2+ years working experience and knowledge of Project Management / BI tools, comfortable with data analytics / data modeling tools and concepts. 

• Ability to drive innovation and process efficiency within complex data modeling and visualization platforms.

• Excellent problem-solving skills with a data-driven approach to decision-making. 

• Excellent communication and stakeholder management abilities. 

Qualifications We Prefer:

• Programming experience in HTML or JSON formats, Python, C++, SQL, experience with Microsoft Productivity Suite (SharePoint, Power Apps, Dataverse), Power BI, Tableau

• Certifications – RTX CORE, SharpCloud, SAFe; Experience using SAFe Agile framework, JIRA, Confluence, ServiceNow

• Working knowledge of data analytics and reporting tools to enable quality insights and actionable decision making.

• Excellent facilitation and strategic thinking skills, initiative / self-starter: able to execute within strategic vision with motivation and resiliency.

• Detail oriented with the ability to appropriately balance priorities, deadlines, and deliverables.

• Understanding of Global Trade policies and how to access support in this key area.

What We Offer:

Whether you’re just starting out on your career journey or are an experienced professional, we offer a robust total rewards package with compensation; healthcare, wellness, retirement and work/life benefits; career development and recognition programs. Some of the benefits we offer include parental (including paternal) leave, flexible work schedules, achievement awards, educational assistance and child/adult backup care.

Work Location:

Remote

The salary range for this role is 66,000 USD - 130,000 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate’s work experience, location, education/training, and key skills.

Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement.

Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company’s performance.

This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply.

RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window.

RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans’ Readjustment Assistance Act.

Privacy Policy and Terms:

Click on this link to read the Policy and Terms