Offer summary

Qualifications:

Degree in Computer Systems Engineering, Software Engineering, or Telematics Engineering., 5 to 8 years of relevant IT experience., Knowledge of network protocols (TCP/IP, DNS, DHCP) and network troubleshooting., Certifications such as CISSP, CISM, Cisco CCNP Security, Palo Alto PCNSE, or Fortinet NSE..

Key responsibilities:

Support US-based team with administrative tasks and ticket management.

Install, configure, and maintain laboratory IT systems.

Ensure system availability, performance, and security for laboratory operations.

Manage data integrity and ensure compliance with regulatory standards.

We are ALTEN Mexico, an engineering company that provides specialized solutions for engineering, technology and product development projects. Our team of more than 500 people work across industries including: Automotive, Energy, Aeronautics, Banking & insurance, Telecom & Multimedia and Rail. We offer project design development, test/validation, programming, implementation, and manufacturing solutions through different levels of service that ensure quality and autonomy to our client’s projects. ALTEN Mexico is a subsidiary of ALTEN Group. ALTEN group has been a leader in engineering and information technology for more than 30 years and operates in more than 30 countries across Europe, North America, Asia, Africa, and the Middle East and employs more than 57,000 people, 88% of whom are engineers. The company covers the whole development cycle and offers a choice of service levels. Thanks to our global experience and strong technical knowledge we can develop and support from the original concept to the design, product development, production systems and implementation. In Mexico we are registered and certificated to provide engineering services as specialized services company. Welcome to the Engineer’s home ALTEN! Welcome to the Engineer’s home ALTEN!

Job description

ALTEN Mexico is a subsidiary of ALTEN Group. ALTEN group has been a leader in engineering and information technology for more than 30 years and operates in 30 countries across Europe, North America, Asia, Africa, and the Middle East and employs more than 46,000 people, 88% of whom are engineers.

We are looking IT engineers to support our US based team on administrative work and ticket assignation.

IT engineers to support our US based team on administrative work and ticket assignation. Help in Corporate Services Infrastructures & internal networks.

Activities:

Install, configure, and maintain laboratory IT systems

Ensure system availability, performance, and security to laboratory operations

Manage data integrity and ensure compliance with regulatory requirements for electronic records and signatures

Requirements

Computer Systems Engineering, Software Engineering, or Telematics Engineering

5 to 8 years of experience

Familiarity with network protocols (TCPIP, DNS, DHCP) and basic network troubleshooting

Expertise in IT security practices, including firewalls, encryption, and compliance with HIPAA or GDPR

Ability to manage cloudbased infrastructure (e.g., AWS, Azure) for data storage and processing

Experience with scripting (e.g., Python, PowerShell) for automating IT tasks and workflows

Knowledge of backup and disaster recovery systems to ensure data integrity

Experience with industry standards: FDA, GDPR, HIPAA

Certification: CISSP, CISM, Cisco CCNP Security, Palo Alto PCNSE, Fortinet NSE

Pharmaceutical industry experience

Advanced English

Benefits

Competitive salary

Abovelaw benefits

Career growth and development plan

Remote work scheme

Support for home office setup