Offer summary

Qualifications:

Bachelor’s degree in a relevant field., At least 5 years of experience as a Certinia Applications Administrator, especially with Certinia PSA., Hands-on experience with Salesforce administration, including Flows, Lightning App Builder, and user management., Certifications in Salesforce and Certinia at the Admin level..

Key responsibilities:

Administer and maintain Certinia applications, including user setup and data integrity.

Configure and customize Certinia modules like PSA and Revenue Management.

Monitor system performance and troubleshoot integration issues with Salesforce.

Support data migration, reporting, and collaborate with stakeholders on system enhancements.

Job description

AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.

At AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD.

We are an equal opportunity employer, and do not discriminate based on an individuals race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived.

We embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD.

We are looking for a proactive and detailoriented Senior Certinia Administrator to manage, optimize, and support our Certinia (formerly FinancialForce) solutions. This role will be instrumental in ensuring the stability, scalability, and efficiency of Certinia applications integrated within the Salesforce ecosystem. The ideal candidate will have handson experience with Certinia modules and a strong understanding of Salesforce administration.

Roles & Responsibilities
Administer and maintain Certinia applications, including user setup, permissions, and data integrity
Configure and customize Certinia modules such as PSA and Revenue Management to meet evolving business needs
Monitor system performance and troubleshoot issues related to Certinia and its integration with Salesforce
Support data migration, cleansing, and reporting activities
Assist in testing and deployment of new features, patches, and upgrades
Collaborate with business stakeholders to gather requirements and implement system enhancements
Work closely with Salesforce admins, developers, and business analysts to ensure seamless platform integration
Create and maintain documentation for configurations, processes, and training materials
Conduct training and knowledgesharing sessions to empower internal teams on Certinia best practices
Act as a subject matter expert for Certinia, providing guidance on configuration standards and governance

Qualifications
Bachelor’s degree
5+ years of experience as a Certinia applications Administrator with proficiency in Certinia PSA in an enterprise environment
Significant handson experience with Salesforce administration, including Flows, Lightning App Builder, schema development, user and permissions management and other related topics
Proficient in data management, reporting, and dashboard creation
Certifications in Salesforce and Certinia (Admin level required)
Excellent problemsolving skills and attention to detail
Strong communication and interpersonal skills
Experience working in AgileScrum environments
Experience working with cross functional teams and enterprise level projects
Experience with change management and release processes in Salesforce environments
Knowledge of financial management principles and accounting processes
Knowledge with Revenue Management andor Service Estimator modules is a plus
Why AHEAD:
Through our daily work and internal groups like Moving Women AHEAD and RISE AHEAD, we value and benefit from diversity of people, ideas, experience, and everything in between.

We fuel growth by stacking our office with topnotch technologies in a multimilliondollar lab, by encouraging cross department training and development, sponsoring certifications and credentials for continued learning.

USA Employment Benefits include: Medical, Dental, and Vision Insurance
401(k)
Paid company holidays
Paid time off
Paid parental and caregiver leave
Plus more! See benefits https:www.aheadbenefits.com for additional details.

The compensation range indicated in this posting reflects the OnTarget Earnings (“OTE”) for this role, which includes a base salary and any applicable target bonus amount. This OTE range may vary based on the candidate’s relevant experience, qualifications, and geographic location.