SSD Remote Global Program Manager

SSD Remote Global Program Manager

  

This role has been designed as ‘’Onsite’ with an expectation that you will primarily work from an HPE office.

Job Description:

   

Job Description:

The Global Program Manager will lead the adoption and rollout of automation initiatives across all global hubs. This role is accountable for ensuring successful implementation, change management, and delivery of measurable business outcomes. The position requires close collaboration with cross-functional teams, senior leadership, and local hub stakeholders to ensure initiatives are completed within agreed scope, time, budget, and quality standards.

The Global Program Manager will be responsible for both business and team management, driving alignment between strategic objectives and operational execution.

Job Family Definition for Mgr, Progr Mgmt Office:
Responsible for establishing and maintaining the portfolio and project management environment based upon Policies, Standards, Customer Engagement Roadmap and Global Method. May perform responsibilities as a member of an Engagement Program Management Office (EPMO) or as a business unit leader with responsibility for a portfolio of customer projects.

Management Level Definition:

Applies advanced subject matter knowledge to solve common and complex business issues and recommends appropriate alternatives. Frequently contributes to the development of new ideas and methods. Works on complex problems where analysis of situations or data requires an in-depth evaluation of multiple factors. Leads and/or provides expertise to functional project teams and may participate in cross-functional initiatives. Acts as an expert providing direction and guidance to process improvements and establishing policies. Frequently represents the organization to external customers/clients. Exercises independent judgment to identify and select a solution. Ability to handle most unique situations. May seek advice in order to make decisions on complex business issues.

What you’ll do:

Responsibilities:

• Develop and own the global automation adoption roadmap, aligning with corporate objectives and regional priorities.
• Conduct readiness assessments across hubs to identify capability gaps, risks, and opportunities.
• Create comprehensive stakeholder engagement and communication plans to drive alignment.

• Oversee the phased rollout of automation solutions, ensuring consistent global standards with local customization where needed.
• Manage and coordinate efforts between internal teams, customers, and third-party vendors.
• Implement structured project management practices to ensure delivery within scope, budget, and timelines.

• Define governance frameworks for automation adoption, including decision-making and escalation processes.
• Track, manage, and mitigate program risks, issues, and dependencies.
• Ensure compliance with data protection, security, and corporate policy requirements.

• Develop and maintain dashboards and reports tracking KPIs such as adoption rate, process efficiency gains, cost savings, and ROI.
• Provide regular updates to leadership and stakeholders on progress, risks, and successes.
• Establish clear success criteria and measure outcomes against defined benchmarks.

• Set up and manage a Center of Excellence (CoE) for automation governance and innovation.
• Conduct post-implementation reviews to capture lessons learned and improvement opportunities.
• Build a pipeline for future automation opportunities leveraging emerging technologies.

What you need to bring:

Education and Experience Required:

• Bachelor’s degree in Business, Technology, or related field (Master’s preferred).
• 5+ years’ experience in global program or project management, preferably in technology-led transformation.
• Proven expertise in automation technologies (e.g., RPA, AI, workflow automation).
• Strong experience managing third-party vendors and customer relationships.
• Exceptional stakeholder engagement, communication, and change management skills.
• Strong analytical skills and a data-driven mindset.
• PMP, PRINCE2, Agile, or equivalent certification preferred.

Knowledge and Skills

• Demonstrates an in-depth understanding of the company’s operational policies, processes, and methodologies applicable to project and program management.
• Strong understanding of automation technologies (RPA, AI, workflow orchestration, low-code/no-code platforms) and their business applications.
• Proficiency in program and project management methodologies (Waterfall, Agile, or hybrid approaches).
• Knowledge of change management frameworks (e.g., ADKAR, Kotter’s 8-Step) and adoption best practices.
• Possesses deep expertise in project management methods, frameworks, and best practices.
• Ability to design and interpret KPIs, dashboards, and ROI analysis for automation programs.
• Strong business acumen with the ability to link automation initiatives to measurable business value.
• Strong ability to understand the customer’s business problem, need, or opportunity and qualify solutions that address them effectively.
• Identifies potential risks and challenges customers may face based on prior similar engagements, offering mitigation strategies proactively.
• Applies business management and financial concepts, including capital investment, financial modelling, and contractual considerations, to develop actionable system or operational recommendations.
• Skilled in process analysis, continuous improvement, and innovation adoption.
• Plays a leadership role in business development activities for medium to large opportunities.
• Comfort with ambiguity and managing competing priorities.
• Leads the identification, qualification, and closure of medium to large business opportunities.
• Positions the company’s offerings strategically against competitive solutions.

Additional Skills

• Accountability & Ownership: Takes responsibility for outcomes and drives initiatives to completion.
• Global Collaboration: Ability to work effectively across diverse cultural, geographical, and time zone boundaries.
• Presentation Skills: Adept at delivering executive-level presentations and communicating complex topics clearly.
• Multitasking & Prioritization: Skilled at managing multiple high-visibility initiatives simultaneously without compromising quality.
• Active Learning & Listening: Continuously seeks to expand knowledge and understand stakeholder perspectives.
• Change Management: Guides organizations through transformation and adoption of new solutions.
• Client Expectation Management: Aligns deliverables with customer goals and ensures consistent satisfaction.
• Coaching & Mentorship: Supports team growth through guidance and knowledge sharing.
• Creativity & Innovation: Brings fresh ideas to solve problems and enhance processes.
• Critical Thinking: Evaluates situations logically and develops data-driven solutions.
• Cross-Functional Collaboration: Works effectively across diverse teams and business units.
• Customer-Centric Solutions: Designs and delivers offerings that meet and exceed client needs.
• Design Thinking: Applies human-centred approaches to problem-solving.
• Empathy & Relationship Building: Builds trust through understanding and respecting perspectives.
• Follow-Through: Ensures commitments are met with quality and timeliness.
• Growth Mindset: Embraces challenges and sees them as opportunities to improve.
• Intellectual Curiosity: Seeks to deeply understand emerging trends and technologies.
• Long-Term Planning: Develops strategies with a forward-looking vision.
• Managing Ambiguity: Navigates unclear situations with confidence and adaptability.
• Process Improvements: Identifies and implements methods to enhance efficiency.
• Program & Project Management Expertise: Skilled in PMO practices, tools, and governance.
• Proficiency in Project Management Tools: Familiar with industry-standard platforms (e.g., MS Project, Jira, Asana).

Accountability, Accountability, Action Planning, Active Learning (Inactive), Active Listening, Bias, Business Growth, Business Planning, Coaching, Commercial Acumen, Creativity, Critical Thinking, Cross-Functional Teamwork, Customer Experience Strategy, Customer Solutions, Data Analysis Management, Data Collection Management (Inactive), Data Controls, Design Thinking, Empathy, Follow-Through, Growth Mindset, Intellectual Curiosity (Inactive), Long Term Planning, Managing Ambiguity {+ 5 more}

Health & Wellbeing

We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing.

Personal & Professional Development

We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have — whether you want to become a knowledge expert in your field or apply your skills to another division.

Unconditional Inclusion

We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good.

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Job:

Services

Job Level:

Expert

    

Hewlett Packard Enterprise is EEO Protected Veteran/ Individual with Disabilities.

   

HPE will comply with all applicable laws related to employer use of arrest and conviction records, including laws requiring employers to consider for employment qualified applicants with criminal histories.