Job description

Who we are

We’re doxy.me (doc-see-me), the world's most loved telemedicine solution, and we're on a mission to connect the world to the future of healthcare.

We believe that cost and complexity should never be a barrier to telemedicine. That’s why we created a simple, free, and secure telemedicine platform. Since 2013, we’ve grown to more than 1 million healthcare providers from 180+ countries who have clocked over 8 billion minutes of telemedicine sessions to date.

Our goal is to deliver the future of healthcare to every patient and healthcare professional on earth. Help us get there by joining our team of innovators, dreamers, and doers.

We’re a remote-first company with regional hubs for in-person collaboration (Austin, TX, Boston, MA, Charleston, SC, Rochester, NY, Salt Lake City, UT, and London, UK).

Description

Looking to own something from the ground up? This is your chance. We’re offering a unique opportunity for a product analytics professional to build, own, and lead a brand-new analytics program at a growing company where your insights will directly shape both product and corporate strategy.

This role is designed for someone with a hybrid skill set—part product analyst, part behavioral researcher, part data curator. You’ll have autonomy, influence, and visibility, with the trust and backing to create a lasting impact from day one.

This is not a traditional data engineering or reporting analyst role. If your experience is primarily focused on building pipelines or dashboards, this may not be the best fit—unless you can show you've successfully driven product decisions using behavioral analytics.

What We’re Looking For

We’re targeting someone whose experience breaks down approximately like this:

50% – Product Analytics (Core)

1–2+ years in a product analytics role at a SaaS or software product company (healthcare experience is welcome but not required).
Investigate user behavior and uncover insights about engagement, retention, conversion, and adoption.
Design and analyze A/B tests, funnels, and cohorts to support key product decisions.
Define/refine KPIs and metrics to measure product performance and user value.
Partner closely with Product, Growth, and Strategy teams to inform roadmap and go-to-market.
Leverage tools like Mixpanel, Amplitude, or Pendo to analyze user journeys.
Tell compelling stories with data that drive clarity and action for non-technical stakeholders

25% – Data Curation & Enablement

Write clean, efficient queries and prepare datasets that power analytics (using tools like Segment, Sigma, Snowflake, Datadog).
Collaborate with data engineers to ensure a reliable and scalable analytics environment.
Define event tracking and instrumentation requirements to support new product features.
Make sure data layers are analytics-ready and trustworthy.

25% – Applied Research & Strategic Support

Help us understand the “why” behind the numbers through hypothesis-driven analysis.
Use Python, R, or similar tools to apply statistical methods to behavioral data.
Contribute to both quantitative and qualitative research, including user studies and surveys.
Enrich insights with external datasets when relevant, and support strategic decision-making with evidence.

What Makes This Role Exciting

Build from scratch: You’ll architect and implement our product analytics approach—your blueprint, your impact.
Strategic visibility: Your work will inform high-level product and company direction.
Cross-functional collaboration: Work directly with leadership, product, and strategy.
Room to grow: This role is ideal for someone ready to grow into a broader role in analytics.

What we can offer you

We are committed to giving you the tools you need to do your best work. We will take care of the little things so you can do what you do best without having to worry about all of that other stuff. Here is a taste of what you can expect:

Unlimited PTO
A fun, flexible work environment (work from home or on location at one of our regional hubs)
Competitive Salary
Paid trainings and certifications
Advancement opportunities in a growing company
Medical, Vision, and Dental insurance
401k match
Company equipment (inc. latest laptop) + $500 spending allowance on equipment you can keep