Offer summary

Qualifications:

Minimum of 1 year experience as a systems analyst or in IT support., Preferred experience in healthcare, surgical, or ambulatory surgery center environments., Strong understanding of perioperative workflows, EMRs, and revenue cycle management platforms., Proficiency in Windows operating systems, basic hardware, and IT security practices..

Key responsibilities:

Lead planning, design, and support of perioperative systems.

Coordinate installations, upgrades, and user training with vendors and clinical teams.

Analyze and troubleshoot software and hardware issues, implementing solutions.

Serve as a liaison between clinical teams, IT, and vendors to ensure system efficiency.

Job description

Vail Health has become the world’s most advanced mountain healthcare system. Vail Health consists of an updated 520,000-square-foot, 56-bed hospital. This state-of-the-art facility provides exceptional care to all of our patients, with the most beautiful views in the area, located centrally in Vail. Learn more about Vail Health here.

Some roles may be based outside of our Colorado office (remote-only positions). Roles based outside of our primary office can sit in any of the following states: AZ, CO, CT, FL, GA, ID, IL, KS, MA, MD, MI, MN, NC, NJ, OH, OR, PA, SC, TN, TX, UT, VA, WA, and WI. Please only apply if you are able to live and work primarily in one of the states listed above. State locations and specifics are subject to change as our hiring requirements shift. The ideal candidate for this role is currently located in Colorado or willing to relocate.

Are you ready to bring your tech skills into the operating room — without scrubbing in?
Vail Health is seeking a proactive and detail-oriented Systems Analyst to support the critical applications behind our hospital surgical services and four ambulatory surgery centers. In this role, you’ll oversee a variety of perioperative technologies — including EMRs, practice management systems, RCM tools, dictation platforms, and OR scheduling systems — ensuring they run efficiently, stay up to date, and support high-quality patient care.
You'll serve as a key liaison between clinical teams, IT, and vendors, translating operational needs into technical solutions, leading implementations, and supporting users from go-live through long-term optimization.

Key Responsibilities

Lead planning, design, build, testing, and ongoing support of assigned perioperative systems
Coordinate installations, upgrades, and user training in collaboration with vendors and clinical teams
Analyze and troubleshoot software/hardware issues; identify root causes and implement solutions
Translate clinical/operational workflows into functional technical specs
Maintain accurate documentation: workflows, user guides, test scripts, and system configurations
Serve as a trainer and tester for application deployments and enhancements
Communicate with stakeholders to ensure smooth coordination between departments
Adhere to change control procedures and ensure HIPAA compliance
Participate in scheduled on-call rotation to support system users after hours
Promote and model Just Culture principles in all interactions

What You'll Bring

1+ year of systems analyst or IT support experience required
1–3 years of experience in healthcare, surgical, or ASC environments preferred
Strong understanding of perioperative workflows, EMRs, and RCM platforms
Proficiency in Windows OS, basic computer hardware, and IT security best practices
Ability to translate technical concepts for non-technical users
Strong documentation, communication, and training skills
Self-starter with strong troubleshooting and problem-solving abilities
Application certifications preferred but not required

Preferred Experience

Surgical EMR modules
Ambulatory surgery center (ASC) systems and integrations
Dictation, scheduling, and appointment reminder tools
Working knowledge of HIPAA and healthcare IT standards

Why Vail Health?

This is your chance to join a mission-driven team where technology makes a real impact. You’ll help power surgical operations that serve our patients every day — while enjoying the collaborative culture, competitive benefits, and stunning mountain setting that make Vail Health a truly unique place to grow your career.

The posted salary range for this position applies to Colorado and may be adjusted based on geographic location. Vail Health considers a variety of factors in making compensation decisions, including but not limited to experience, education, licensure and/or certifications, geographic location, market demand and other business and organizational needs.

Benefits at Vail Health (Full and Part Time) Include:

Competitive Wages & Family Benefits:
- Competitive wages
- Parental leave (4 weeks paid)
- Housing programs
- Childcare reimbursement
Comprehensive Health Benefits:
- Medical
- Dental
- Vision
Educational Programs:
- Tuition Assistance
- Existing Student Loan Repayment
- Specialty Certification Reimbursement
- Annual Supplemental Educational Funds
Paid Time Off:
- Up to five weeks in your first year of employment and continues to grow each year.
Retirement & Supplemental Insurance:
- 403(b) Retirement plan with immediate matching
- Life insurance
- Short and long-term disability
Recreation Benefits, Wellness & More:
- Up to $1,000 annual wellbeing reimbursement
- Recreation discounts
- Pet insurance