Bilingual (English-Spanish) Quality Control Administrator

Bilingual (English-Spanish) Quality Control Administrator
The Outreach Team - Remote
Part-time
$19/hour with opportunities for bonuses and advancement

Description:

Are you motivated to amplify the voices of marginalized communities? Do you want to make a lasting difference in the political landscape? Together we can help all eligible voters have access to the ballot box! 

With the goal of increasing voter participation in mind, our national political and organizing consulting firm is hiring part-time Bilingual Quality Control Administrators to help with quality control for a voter registration drive. You'll be part of a team of detail-oriented people doing the administrative work behind the scenes to make voter registration drives successful.  Position starts October 2nd (rolling hiring) and ends on October 13th 2023 with the possibility of extension. 

We can only hire folks who would be working from these states: Arkansas, Florida, Georgia, Indiana, Iowa, Maine, Michigan, New Jersey, New York, North Carolina, Oklahoma, South Carolina, Tennessee, Virginia, Wisconsin. Unfortunately, we can't hire people who would be working from any other states. 

Role and Responsibilities:
This position is Remote. Callers are required to sign up for 4 QC shifts per week (approximately 20 hours) with the potential for less shifts depending on workload or more shifts depending on workload. Shifts are available six days a week Monday-Saturday and run from 2:30pm-8:00pm ET.

Responsibilities include:

• Visual inspection of voter registration cards to determine accuracy and completeness
• Verification calls to newly registered voters to ensure accuracy of data 
• Detailed note-taking on the results of visual inspections and verification calls
   

Qualifications

Must Haves:

• Strong listening and communication skills.
• Extreme attention to detail
• Possesses a growth mindset, be trainable and open to new skills
• Passionate about progressive issues and motivated by social change
• Basic tech capacity and willingness to learn new technology
• Trustworthy, professional and reliable
• Fluent in both English and Spanish

Nice to Haves:

• Comfort and skill at communicating with voters over the phone in both English and Spanish
• Passion for increasing voter participation among communities whose voices are often silenced
• Fluency with Google Sheets/Excel 
• Highly organized
• A team builder - Motivated by the success of the team, group, and campaign.
• Driven and goal-oriented
• Previous experience phonebanking or in a call center a plus
• Previous experience doing QC or voter registration a plus

Compensation: $20/hour for staff who are Spanish/English Bilingual ($19/hour for monolingual staff). There are opportunities for bonuses and advancement. Employees must be eligible to work in the US. Upon hire, employees will be required to present original, unexpired documents from the Lists of Acceptable Documents to complete the I-9 Form. 

About Our Office:

• Opportunities for advancement - we’re growing and we like to promote from within
• Casual attire
• Remote

At The Outreach Team we believe deeply that equity and inclusion in our organization makes us better at our work and helps to build a stronger progressive movement. We are an equal opportunity employer and we strongly encourage women, people of color, people with previous felony convictions, members of the LGBTQIA community and people who identify with other underrepresented groups to apply.