Telesales Executive

Work set-up: 
Full Remote
Contract: 
Full time
Work from: 
South Africa

Offer summary

Qualifications:

Proven experience in telesales, customer service, or business development., Excellent communication and interpersonal skills., Confident telephone manner with ability to build rapport., Familiarity with CRM systems and Microsoft Office..

Key responsibilities:

  • Conduct outbound calls to promote training courses and follow up on leads.
  • Support business development by engaging with employer partners and attending events.
  • Maintain accurate records of interactions using CRM systems.
  • Achieve sales targets and provide excellent customer service.

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Talent Shore https://talent-shore.com
51 - 200 Employees
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Job description

Role Overview


We’re seeking a driven and enthusiastic Telesales Executive who can also support Business Development activities. This dual-role is ideal for someone who thrives in a fast-paced environment, enjoys engaging with customers, and is keen to contribute to the growth of a dynamic training provider.


Key Responsibilities



Telesales Duties


- Conduct outbound calls to prospective learners and employers to promote Teach A Trade’s training courses.


- Follow up on warm leads generated via marketing campaigns, website enquiries, and referrals.


- Maintain accurate records of calls, conversations, and outcomes using CRM systems.


- Achieve weekly and monthly sales targets for course enrolments.


- Provide excellent customer service and course information to potential learners.




Business Development Duties:



- Identify and engage with new employer partners across the West Midlands to promote Skills Bootcamp opportunities.


- Attend networking events, trade shows, and meetings to represent Teach A Trade.


- Support the development of strategic partnerships with local authorities, training providers, and industry bodies.


- Assist in preparing proposals and presentations for potential clients and stakeholders.


- Collaborate with the marketing team to refine messaging and outreach strategies.




Skills & Experience:



- Proven experience in telesales, customer service, or business development (ideally in education, training, or recruitment).


- Excellent communication and interpersonal skills.

- Confident telephone manner and ability to build rapport quickly.


- Strong organizational skills and attention to detail.


- Familiarity with CRM systems and Microsoft Office.


- Knowledge of the trades or training sector is a plus but not essential.

Required profile

Experience

Spoken language(s):
English
Check out the description to know which languages are mandatory.

Hard Skills

TelemarketingBusiness DevelopmentMicrosoft Dynamics CRMMicrosoft Networking

Other Skills

  • Customer Service
  • Microsoft Office
  • Social Skills
  • Organizational Skills
  • Communication
  • Technical Acumen
  • Detail Oriented
  • Rapport Building
Are you interested?

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