AU Loan Processor | ZR_938_JOB

Work set-up: 
Full Remote
Contract: 
Experience: 
Senior (5-10 years)
Work from: 

Offer summary

Qualifications:

At least 2 years of experience in Australian mortgage broking., Proficiency with servicing calculators and understanding of policy nuances., Strong attention to detail and ability to work under pressure., Experience handling end-to-end loan files within a mortgage broking team..

Key responsibilities:

  • Manage the entire loan processing cycle from file preparation to post-settlement follow-up.
  • Use complex servicing calculators across multiple lender platforms.
  • Verify supporting documents for compliance and accuracy.
  • Liaise effectively with brokers, lenders, and clients to facilitate smooth loan approvals.

PeoplePartners Inc. logo
PeoplePartners Inc. https://www.peoplepartnersbpo.com/
201 - 500 Employees
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Job description

This is a remote position.

Background
PeoplePartners is on the lookout for a detailloving, solutionsfocused Loan Processor to join our growing team—supporting one of our toptier clients in the Australian mortgage space.

About the Role
This is not your average backoffice role. You’ll be the powerhouse behind flawless loan submissions, navigating complex financial structures, and keeping applications ticking toward settlement.

Your Key Responsibilities
  • Endtoend loan processing—from file prep to postsettlement followup
  • Run complex servicing calculators across multiple lender platforms
  • Doublecheck supporting docs for compliance & accuracy
  • Spot roadblocks before they become problems
  • Liaise with brokers, lenders, and clients like a pro
  • Keep CRM & lender portals squeaky clean and up to date


    • Requirements
      About YOU
      • 2+ years in AU mortgage broking
      • Fluent in servicing calculators and policy quirks
      • Eagleeyed attention to detail under pressure
      • Articulate, proactive, and solutionsdriven
      • A natural at navigating the inbetween moments that move deals forward
        • About YOUR Work History
          • You’ve worked in a mortgage broking team (AUbased), handling loan files start to finish
          • You’ve solved policy exceptions like a champ
          • You’ve juggled 10+ active files—and kept your cool doing it
            • About the Culture YOU Thrive In
              We laugh a lot. Celebrate wins. Work flexibly. And believe great ideas come from anyone, not just the top. Feedback is honest, and gifs are part of the language.

              Key Responsibilities YOU Can’t Wait to Do
              • Deliver A+ loan submissions
              • Untangle complex loan scenarios with ease
              • Be a key player in helping Aussies land their dream homes
                • How YOU Will Be Measured
                  • Application accuracy & approval speed
                  • Ability to handle volume without compromising quality
                  • Communication & collaboration across brokers and lenders
                    • When & Where YOU Will Work
                      • Remote (PHbased) with equipment provided
                      • Monday to Friday | Dayshift schedule


                        • Benefits
                          • Permanent Workfromhome setup
                          • Companyprovided equipment
                          • Secondary WiFi Modem
                          • 21 Leave Credits Annually Leave benefits begin on Day 1.
                          • 100% conversion of UNUSED leave credits
                          • HMO on Day 1
                          • 13th Month Pay
                          • Monthly Gift Voucher
                          • Milestone Tokens (BirthdayAnniversaryChristmas).
                          • A Life Beyond the Screen #WorkLifeBalance.
                          • Active employee engagements physically such as Christmas Party & Team Building, and virtual events such as townhall with prizes.


Required profile

Experience

Level of experience: Senior (5-10 years)
Spoken language(s):
English
Check out the description to know which languages are mandatory.

Other Skills

  • Calculators
  • Detail Oriented
  • Collaboration
  • Communication
  • Problem Solving

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