Lead Automation and Testing Engineer

Lyric, formerly ClaimsXten, is a leading healthcare technology company, committed to simplifying the business of care. Over 30 years of experience, dedicated teams, and top technology help deliver more than $14 billion of annual savings to our many loyal and valued customers—including 9 of the top 10 payers across the country. Lyric’s solutions leverage the power of machine learning, AI, and predictive analytics to empower health plan payers with pathways to increased accuracy and efficiency, while maximizing value and savings. Lyric’s strong relationships as a trusted ally to customers resulted in recognition from KLAS as “true partner” and “excellent value for investment,” with a top score for overall customer satisfaction and A+ likelihood to recommend in their October 2023 Payment Integrity and Accuracy Report. Discover more at Lyric.ai. 

This role is responsible for driving strategy, architecture, and execution of end-to-end test automation and performance engineering across our cloud-native, microservices-based platform that powers mission-critical healthcare applications. This position works collaboratively with cross-functional teams, brings leadership to the QA discipline, and ensures we deliver safe, secure, and performant solutions for our users in clinical, claim processing, and provider-facing environments. 

ESSENTIAL JOB RESPONSIBILITIES & KEY PERFORMANCE OUTCOMES

• Lead the design and implementation of scalable test automation frameworks for UI, API, and backend systems 

• Architect and manage performance testing infrastructure for backend services and data-heavy health analytic features 

• Partner with product and engineering teams to define quality strategy, test coverage goals, and performance SLAs, especially in regulated healthcare workflows 

• Own the integration of quality gates into CI/CD pipelines using GitLab 

• Drive observability practices across the platform with Datadog and OpenTelemetry for performance insights and anomaly detection 

• Champion the use of AI-powered tools (e.g., OpenAI, ChatGPT, Cursor, Mistral) to augment test coverage, diagnostics, and reporting 

• Provide technical mentorship and leadership to a distributed engineering team and foster a culture of excellence and continuous improvement 

• Participate in compliance-aware testing practices, including support for audits, documentation, traceability, and security testing 

• Contribute to DevOps and cloud-native development within AWS, Kubernetes, and containerized environments 

• Contribute to incident reviews, root cause analysis, and resilience testing, applying chaos engineering and fault injection when applicable 

REQUIRED QUALIFICATIONS

• Bachelor’s degree in computer science, Engineering, or related technical field or  relevant experience in lieu of a degree 

• Minimum of ten (10) years of experience in QA/test automation and performance engineering, including 3+ years in a lead or architect role 

• Deep expertise with TypeScript, JavaScript, Java, Python, or C# in a test automation context 

• Deep knowledge of test automation tools (Playwright, Cypress, Selenium, Robot Framework) 

• Experience with performance testing tools (k6, Gatling, JMeter, Locust) 

• Strong experience with monitoring/observability (Grafana, Datadog, New Relic) 

• Experience testing distributed systems and REST APIs, WebSockets, GraphQL, and microservices architecture 

• Comfortable working in cloud and containerized environments (AWS, Kubernetes) 

• Proven experience with CI/CD pipelines, modern QA tooling, and infrastructure-as-code principles 

• Knowledge of HIPAA, GDPR, or other healthcare compliance frameworks 

PREFERRED QUALIFICATIONS

• Master’s degree in computer science, Engineering, or related technical field
• Experience with AI/ML for testing, observability, or analytics 

• Familiarity with SRE principles and chaos engineering 

• Experience in SaaS delivery of regulated medical or clinical systems 

• Familiarity with BDD/TDD methodologies, tools, and best practices 

• Prior work with cloud platforms (AWS preferred) and container orchestration tools like Kubernetes 

• Contributions to test strategy documentation, quality audits, or release readiness reviews 

• Excellent communication and mentoring skills; experience leading engineers 
• Strong communication skills and experience working with product, DevOps, and data teams 

***The US base salary range for this full-time position is:

The specific salary offered to a candidate may be influenced by a variety of factors including but not limited to the candidate’s relevant experience, education, and work location. Please note that the compensation details listed in US role postings reflect the base salary only, and does not reflect the value of the total rewards compensation. ***

Lyric is an Equal Opportunity Employer that strives to create an inclusive environment, empower employees and embrace collaborative success.