Contract Account Manager - TSI

Entity:

Production & Operations

Job Family Group:

Operations Group

Job Description:

About bp

bp Technical Solutions India (TSI) center in Pune, strives to build on bp’s existing engineering and technical strengths to deliver high quality services to its hydrocarbons and new energy businesses worldwide! TSI brings together diverse engineering capability to provide technical services across a range of areas including engineering, maintenance, optimization, data processes, projects and subsurface, to deliver safe, affordable, and lower emission energy, while continuously innovating how we work!

Intent

• The Contract Account Manager serves as the primary overseer of the contractual relationship between the company and designated contractors. This role is pivotal in ensuring that service delivery, commercial obligations, compliance, and performance targets are consistently achieved.
• Partners with Procurement to deliver on business needs and priorities.

Responsibilities:

Contractor Relationship Management:

• Serve as the primary liaison between the organization and assigned contractor partners.
• Build and sustain, collaborative working relationships with contractor leadership and operational teams.
• Conduct structured business reviews, operational check-ins, and joint planning sessions. Performance Management
• Monitor contractor performance against KPIs, SLAs, and agreed targets (safety, quality, cost, delivery, innovation).
• Proactively identify and address performance risks, delivery challenges or non-conformance issues.
• Lead the implementation of improvement initiatives and corrective actions where required, ensuring balanced performance recovery.
• Act as a point of escalation for critical performance issues with Contractors and resolve them or bring up them to the Executive Sponsor for Strategic Suppliers, and VP Business for Core Suppliers where support is needed.

Commercial and Contract Oversight:

• Apply deep understanding of key contractual terms, scope boundaries, and deliverables to ensure value realization and delivery field.
• Ensure accurate governance of rates, claims, variations, and invoicing.
• Support contract renewal planning, strategic renegotiations, and structured contract exits when required.

Governance and Compliance:

• Ensure full contractor adherence to company policies, legal and regulatory obligations, and safety standards.
• Drive audit readiness, and ensure all documentation is complete and up to date.
• Facilitate onboarding, HSE induction, and assurance activities.

Stakeholder Collaboration:

• Coordinate closely with internal team members (Ops, Engineering, HSE, Finance, Legal) to ensure contractor results are aligned with company objectives.
• Bring up delivery risks, improvement opportunities, or contractual concerns appropriately.

Strategic Contribution:

• Shape contractor planning and execution to align with strategic business outcomes and long-term reliability goals.
• Identify and promote opportunities for innovation, value creation, and cost optimization across the contractor portfolio.

Must have education requirements:

• Bachelor's degree or equivalent experience in Engineering

Preferred education/certifications

• Contract management or procurement certifications (e.g., CIPS, IACCM).

Minimum/ Total years of proven experience:

• Proven demonstrated 7 years of ability in contractor management, vendor oversight, or project delivery environments
• Minimum of 12 years of total professional experience Must have experiences/skills (To be hired with)
• Strong understanding of contract structures, commercial frameworks, and negotiation levers.
• Excellent stakeholder engagement and communication capabilities, with a collaborative delivery demeanor.
• Analytical approach to interpreting contractor performance metrics, KPIs, and contractual data.
• Proactive problem-solver, with proven track record to anticipate risks and drive timely resolution.
• Proven understanding of compliance frameworks and safety standards—particularly within industrial sectors such as oil & gas, manufacturing, or construction.
• Proficient in Microsoft Office applications (Excel, Word, PowerPoint) and SharePoint.

Why join bp:

We support our people to learn and grow in a diverse and challenging environment. We believe that our team is strengthened by diversity. We are committed to crafting an inclusive environment in which everyone is respected and treated fairly.

There are many aspects of our employees’ lives that are relevant, so we offer benefits to enable your work to fit with your life. These benefits can include flexible working options, collaboration spaces in a modern office environment, and many others benefits.

Travel Requirement

Up to 25% travel should be expected with this role

Relocation Assistance:

This role is eligible for relocation within country

Remote Type:

This position is not available for remote working

Skills:

Agility core practices, Agility core practices, Asset health monitoring, Asset Life Cycle Management, Asset Management, Commercial Acumen, Cost-conscious decision-making, Cost Leadership, Cost Performance Management, Decision Making, Defect Elimination, Digital fluency, Equipment criticality assessment, Equipment strategies, Facilitation, Group Problem Solving, Influencing, Maintenance, history and coding, Maintenance fundamentals, OMS and bp requirements, Plant Economics, Presenting, Process Safety Management, Reliability Fundamentals, Reliability in Design {+ 8 more}

Legal Disclaimer:

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, socioeconomic status, neurodiversity/neurocognitive functioning, veteran status or disability status. Individuals with an accessibility need may request an adjustment/accommodation related to bp’s recruiting process (e.g., accessing the job application, completing required assessments, participating in telephone screenings or interviews, etc.). If you would like to request an adjustment/accommodation related to the recruitment process, please contact us.

If you are selected for a position and depending upon your role, your employment may be contingent upon adherence to local policy. This may include pre-placement drug screening, medical review of physical fitness for the role, and background checks.