Offer summary

Qualifications:

Strong troubleshooting skills and technical expertise., Knowledge of RIS products and platforms., Ability to design, implement, and support customer solutions., Excellent communication and collaboration skills..

Key responsibilities:

Provide technical support and maintenance for customer solutions.

Collaborate with teams and clients to ensure successful project completion.

Document technical procedures and solutions.

Prioritize and resolve issues effectively, enhancing client experience.

Job description

A RIS Product Specialist is responsible for the advanced design, implementation, documentation, support, and maintenance of customer solutions and business applications infrastructure. This individual works with other teams and customers to successfully complete these duties. This role is also responsible for understanding the strategic direction of the company and executing well defined plans focused on scaling and improving the client experience. This position requires advanced troubleshooting skills, knowledge of the company’s products and platforms, and the ability to effectively prioritize issues by leveraging relationships with both customers and internal groups.

Required profile