Qualifications

• Bachelor’s degree in Graphic Design, Visual Communications, or a related field, coupled with 5+ years of experience as a Production Artist, Graphic Designer, or in a comparable role within a dynamic creative or marketing team, strongly preferred.
• Advanced proficiency in Adobe Creative Suite (Photoshop, Illustrator, InDesign, After Effects); experience with Figma and other creative tools a plus.
• Knowledge of HTML, CSS, and web design principles is a plus.
• Deep understanding of digital and print production processes, including prepress and asset optimization.
• Strong grasp of typography, layout, color theory, UX/UI, and design systems.
• Demonstrated ability to bring resh, strategic design solutions while staying within brand guidelines.
• Experience developing creative for omnichannel campaigns, including social, email, presentations, and video.
• Exceptional time-management and organizational skills; must be able to juggle multiple projects and deadlines.
• Excellent communication and collaboration skills.
• Experience in the health benefits or healthcare industry is a plus but not required.
• Internet access provided by a cable or fiber provider with 40 MB download and 10 MB upload speeds.  
• Home router with wired Ethernet (wireless connections and hotspots are not permitted). 
• A designated room for your office or steps taken to protect company information (e.g., facing computer towards wall, etc.) 
• A functioning smoke detector, fire extinguisher, and first aid kit on site.  

Duties And Responsibilities

• Manage the creation of high-impact digital and print marketing assets, including brochures, social media visuals, infographics, videos, banner ads, and web content.
• Transform strategic input and creative briefs into compelling design solutions for multiple platforms and audiences.
• Adapt existing assets across channels, ensuring design consistency and visual excellence.
• Contribute to layout and design of executive presentations, internal reports, and member-facing collateral.
• Collaborate with digital and dev teams to create visually aligned UI/UX design elements.

• Ensure that all visual communications align with brand standards, business goals, and marketing strategies.
• Partner closely with copywriters, designers, and marketing leads to translate ideas into clear, effective visual outputs.
• Maintain and evolve brand templates, creative systems, and asset libraries.

• Stay ahead of creative trends, design technologies, and production techniques to elevate overall creative impact.
• Recommend and implement improvements to creative workflows and asset management practices.
• Manage concurrent projects efficiently in a fast-paced, deadline-driven environment.
• Coordinate with Marketing Project Manager to ensure timelines, budgets, and deliverables are tracked and met.

• Utilize all capabilities to satisfy one mission — to enhance the competitiveness and profitability of our members. Do everything possible to help members succeed by being curious and striving to understand what others are trying to achieve, planning, and executing work helpfully and collaboratively. Be willing to adjust efforts to ensure that work and attitude are helpful to others, be self-accountable, create a positive impact, and be diligent in delivering results.

• Maintain internet speed of 40 MB download and 10 MB upload and router with wired Ethernet. 
• Maintain a HIPAA-compliant workstation and utilize appropriate security techniques to ensure HIPAA-required protection of all confidential/protected client data. 
• Maintain and service safety equipment (e.g., smoke detector, fire extinguisher, first aid kit).
• All other duties as assigned.

Physical Demands/Work Environment