About Zuma
Zuma is pioneering the future of agentic AI and our focus is to transform the rental market experience for consumers and property manager alike. Our innovative platform is engineered from the ground up to boost operations efficiency and enhance support capabilities for property management business across the US and Canada, a ~$200B market.

Off the back of our SeriesA in early 2024, Zuma is scaling rapidly. Achieving our vision requires a team of passionate, innovative individuals eager to leverage technology to redefine customerbusiness interactions. Were on the hunt for exceptional talent ready to join our mission and contribute to building a groundbreaking technology that reshapes how businesses engage with customers.

Zuma has raised over $17M in funding to date and has support from worldrenowned investors, including Andreessen Horowitz (a16z), Y Combinator, King River, Range Ventures, and distinguished angel investors like YC’s former COO, Qasar Younis.

As a Senior Engineer, you will:Help define how humans collaborate with intelligent systems in one of the largest and most underserved industries in the world: property management.

You’ll shape the technical foundation of a platform that is not just supporting human workflows, but executing them autonomously through AI agents. This is a rare opportunity to influence how an entire industry evolves, building tools that transform repetitive operational tasks into seamless, intelligent experiences.

Your work will directly contribute to how trust is built between humans and machines, how operations scale without added headcount, and how residents and staff experience a new, AIpowered standard of service.

We’re not just building software we’re designing AI that people want to work with. Delightful, trustworthy, and deeply effective.

Join us to help lead the AI revolution in multifamily, drive meaningful realworld impact, and be part of reimagining what work can feel like when done sidebyside with intelligent agents.

You will be a cornerstone of our engineering organization, reporting to the VPE. This is a pivotal role where youll lead critical system rewrites, architect scalable foundations for our AI platform, and establish the technical standards that will shape our engineering culture for years to come.

Youll work at the intersection of cuttingedge LLM technology and practical business applications, creating sophisticated systems that power our AI leasing agent while building selfserve experiences that enable rapid customer onboarding. As our first USbased engineer, youll bridge the gap between our product vision and technical implementation.

This role offers a rare opportunity to directly influence how we architect the next generation of our platform. Youll tackle projects like rebuilding our onboardingconfiguration system to be selfserve, creating robust analytics infrastructure to measure AI performance, and reimagining our integration framework to connect seamlessly with customer systems. Your work will significantly reduce manual engineering overhead while enabling rapid scaling of our customer base.

Were looking for a Senior Engineer to help us bring that future to life.

This is not just another dev role. Youll be handson shaping the technical DNA of Zuma. Youll architect critical systems, tame legacy code, build netnew AIpowered experiences, and lay down the patterns future engineers will inherit. If youre obsessed with building real products people use, especially products powered by LLMs, this might be your playground.

Why This Could Be Your Dream Role
Youll work directly with cuttingedge LLM technology in a realworld application
You want to work at a company where customers feel your impact every day
Youll architect AIpowered systems that are transforming the real estate industry
Youll have autonomy to design and implement innovative technical solutions
Your work will directly impact thousands of apartment communities and millions of renters
Youll receive significant equity in a venturebacked company with strong traction
As we scale, your role and influence will grow with the company

Why You Might Want to Think Twice
This is a demanding role that will often require extended hours and deep commitment
As a founding team member, youll need to wear multiple hats and step outside your comfort zone
Youll need to make thoughtful tradeoffs between innovation and immediate needs
Youll interact directly with customers to understand their needs and occasionally travel to their offices
Were a startup priorities can shift rapidly as we respond to market opportunities and customer needs
If youre not comfortable getting your hands dirty with legacy code or speaking directly with customers, this isnt the job for you

Responsibilities
Lead critical system rewrites to transform our architecture into a highly scalable, resilient foundation
Own the design and performance optimization of our data storage systems, ensuring they scale with customer and AI demands
Build and evolve our deployment pipelines, enabling reliable, automated releases for AIfirst products
Set up and manage modern cloud infrastructure from scratch, leveraging Infrastructure as Code (IaC) to ensure consistency, security, and scalability
Establish engineering best practices, including observability, incident response processes, and system hardening for an AIfirst platform
Drive robust analytics and monitoring to track performance, reliability, and the effectiveness of our AI solutions
Mentor engineers and elevate the teams capabilities across infrastructure, scalability, and AI product development

Your Experience Looks Like
Bachelor’s or Master’s degree in Computer Science, Engineering, or a related technical field
3+ years of experience building productiongrade software systems, with a focus on scalability, performance, and reliability
Proven expertise in backend development with Node.js , including API design, system architecture, and cloudbased services
Experience with cloud infrastructure (AWS, GCP, or similar) and deploying production systems using Infrastructure as Code (e.g., Terraform, Pulumi)
Handson experience with database design, performance tuning, and scaling highthroughput data systems
Familiarity with building and maintaining CICD pipelines, automated testing, and modern DevOps practices
Strong communication skills and ability to work effectively in a distributed, fastpaced environment
Comfortable operating in earlystage, highownership environments with evolving requirements
Bonus: Experience with React and TypeScript on the frontend, though this role leans backendinfrastructure
Bonus: Exposure to LLMbased systems, AI infrastructure, or agentic AI workflows

Guiding Principles

Customer‑First Outcomes
Every commit should trace back to resident or operator value. Whether it’s a new feature, infra investment, or AI capability, if it doesn’t solve a real problem, it doesn’t ship.
Bias for Simplicity
We favor composable primitives over clever abstractions. Open standards, clean APIs, and clear contracts win over custom complexity, even if the custom version is cooler.
Quality Is a Gate, Not an After‑Thought
Quality is builtin from day one. Our definition of done includes: test coverage, performance checks, basic observability, and internal docs. Shipping fast doesn’t mean skipping craftsmanship.
Data‑Driven Choices
We use data to guide, not paralyze, our decisionmaking. We track leading indicators (cycle time, defect rate, NPS) and lagging signals (retention, revenue impact). We keep instrumentation lightweight but meaningful signal over spreadsheet.
Transparency & Written Culture
Good ideas don’t expire in Zoom. We operate in public inside the company, TDDs, PR reviews, and Linear tickets tell the story. This keeps us asyncfriendly, auditable, and aligned across time zones and functions.

Other Benefits
Great health insurance, dental, and vision.
Gym and workspace stipends.
Computer and workspace enhancements.
Unlimited PTO.
Company offsites with the team.
Opportunity to play a critical role in building the foundations of the company and Engineering culture.

Senior Engineer

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