Staff Developer Educator

Work set-up: 
Full Remote
Contract: 
Full time
Experience: 
Senior (5-10 years)
Work from: 
Canada

Offer summary

Qualifications:

8+ years of experience in technical education, developer relations, or technical writing., Strong portfolio of developer education work including docs, courses, videos, and workshops., Deep understanding of developer audiences and translating complex concepts into engaging learning experiences., Experience with GraphQL and cloud-native tools, with bonus experience in orchestration, networking, or platform infrastructure..

Key responsibilities:

  • Own the developer education strategy for a product area, including design and delivery of learning experiences.
  • Collaborate with cross-functional teams to align on narratives and ensure launch readiness.
  • Create and maintain documentation and tutorials to help developers achieve goals quickly.
  • Use data and user research to identify educational gaps and improve developer outcomes.

Apollo GraphQL logo
Apollo GraphQL Scaleup https://www.apollographql.com/
51 - 200 Employees
See all jobs

Job description

As a Staff Developer Educator, you’ll lead the endtoend education strategy for a major surface area of Apollos product, owning everything from onboarding experience and content creation to experimentation and engagement measurement. You’ll work crossfunctionally to help developers build worldclass GraphQLpowered applications, especially those exploring API orchestration and AIfirst architectures.

You’ll shape the next generation of Apollo education, infusing our content with a strong point of view, grounding it in developer outcomes, and helping us transform how technical education supports acquisition, activation, and growth. This is a highimpact, visible role that blends strategy, writing, technical depth, and customer empathy.


8+ years experience in technical education, developer relations, or technical writing—ideally within a developerfirst or APIcentric company.
A strong portfolio of developer education work (docs, courses, videos, workshops, etc.).
Deep understanding of developer audiences and the ability to translate complex technical concepts into engaging learning experiences.
Experience with GraphQL andor cloudnative tools; bonus if you’ve worked on orchestration, networking, or platform infrastructure.
A product mindset—you see docs and education as part of the endtoend product experience.
Strategic thinking paired with a handson, biasforaction approach.
Experience guiding editorial calendars, launching major initiatives, and collaborating crossfunctionally at a senior level.
Bonus: experience using AI tools for content creation or experimentation.
Business Impact🧠 Awareness & EngagementX% increase in content engagement across priority surface areas (e.g., blog views, docs pageviews, time on page for new tutorials).
Y% growth in educationdriven traffic to product pages or signup flows (attributed from learning materials).
Minimum of 1–2 flagship content assets published per quarter that support Apollo’s thought leadership in AInative and orchestrated APIs (e.g., signature guide, launch explainer, learning path).
🚀 Activation & OnboardingIncrease the % of new developers who successfully create and query a graph by end of Day 1 (baseline needed; Staff Educator will help define and influence).
Launch at least one endtoend learning path (for a target persona like AI Backend Builders) that results in a measurable lift in “successful deployment by end of Week 1.”
Drive down friction in the onboarding flow by improving key docs, quickstarts, or inproduct guidance—measured by reduction in support requests or improved onboarding NPS.
🎯 Content Quality & VelocityAchieve 90–100% coverage for product launches in owned surface area (docs, walkthroughs, tutorials) at launch.
Reduce content creation time by X% through introduction of reusable templates, AIassisted tooling, or more efficient workflows.
Lead and deliver quarterly education experiments (e.g., AIpowered onboarding guides, schema playgrounds) that are evaluated for expansion.
📈 Strategic Contribution & Team EnablementPublish and socialize an education strategy for at least one major product surface area, reviewed by Product and Education leadership.
Mentor and review work of junior team members and crossfunctional contributors, ensuring content consistency and quality across launches.
Launch at least one scalable framework (e.g., contributor guidelines, modular content design system) that supports the broader Developer Education roadmap.

What You’ll Do
  • Own the developer education strategy for a product area (e.g., MCP Server, GraphOS Cloud, Apollo Router, etc.).
  • Design and deliver a learning experience that’s clear, scalable, and engaging—from docs to deep dives to live workshops.
  • Collaborate across Product and GotoMarket teams to align on narrative, ensure launch readiness, and deliver education that accelerates adoption.
  • Write, structure, and maintain documentation and tutorials that help developers achieve goals fast—whether they’re GraphQL newcomers or experienced engineers.
  • Use data and user research to identify educational gaps, reduce onboarding friction, and improve developer outcomes.
  • Lead highimpact crossfunctional initiatives (e.g., certification programs, onboarding redesigns, AIassisted learning pilots).
  • Mentor other educators and guide best practices for instructional design, content systems, and measurement.

  • Who you are
  • You have 8+ years of experience in technical education, developer relations, or technical writing—ideally within a developerfirst or APIcentric company.
  • A strong portfolio of developer education work (docs, courses, videos, workshops, etc.).
  • Deep understanding of developer audiences and the ability to translate complex technical concepts into engaging learning experiences.
  • Experience with GraphQL andor cloudnative tools; bonus if you’ve worked on orchestration, networking, or platform infrastructure.
  • A product mindset—you see docs and education as part of the endtoend product experience.
  • Strategic thinking paired with a handson, biasforaction approach.
  • Experience guiding editorial calendars, launching major initiatives, and collaborating crossfunctionally at a senior level.
  • Bonus: experience using AI tools for content creation or experimentation.
  • At Apollo, we strive to provide competitive, marketinformed compensation whilst ensuring consistency within the team in each country. We make hiring decisions based on your skills, experience, and our overall assessment of what we learned during the hiring process. In addition to the U.S. base salary range, we also provide equity and benefits. Apollo offers all U.S. employees a choice of 3 Anthem Blue Cross medical plans and California residents can also choose from an additional 2 Kaiser medical plans. Dental and Vision benefits are provided by Sun Life Financial.

    Location: This is a remote position that can be done from anywhere in the US or Canada.

    Equal Opportunity: Apollo is proud to be an equal opportunity workplace dedicated to pursuing and hiring a talented and diverse workforce.
    •

    Required profile

    Experience

    Level of experience: Senior (5-10 years)
    Spoken language(s):
    English
    Check out the description to know which languages are mandatory.

    Hard Skills

    Technical WritingGraphQLTechnical TrainingDevelopment SupportCloud-Native ApplicationsContent CreationEmployee OnboardingApplication Programming Interface (API)Computational ToolsMicrosoft NetworkingInfrastructure Architecture

    Other Skills

    • Mentorship
    • Strategic Thinking
    • Collaboration
    Are you interested?

    Related jobs

    See more jobs