Offer summary

Qualifications:

Bachelor's degree in healthcare administration, nursing, or related field., Experience with Yardi EHR, eMAR, and associated modules (1+ year)., Knowledge of healthcare regulations, compliance, and ICD-10 coding., Strong project management, communication, and troubleshooting skills..

Key responsibilities:

Implement and support Yardi EHR modules and workflows.

Develop and deliver training programs for users.

Collaborate with support teams to resolve issues and optimize workflows.

Conduct audits and ensure compliance with standards.

Job description

SUMMARY

The Analyst, Operations-Business Applications is an experienced and dynamic team player who will play a pivotal role in the implementation and ongoing support of Welltower’s Yardi Electronic Health Records and eMAR modules. The ideal candidate possesses the ability to work cross-functionally to streamline processes related to electronic health record management and improve operational efficiencies. The Analyst, Operations-Business Applications (Yardi Electronic Health Records) will be required to work within a high demand, performance driven environment that focuses on implementing scalable solutions that are aligned with the company’s overall business strategy.

Welltower is growing, fueled by a disciplined approach to capital allocation, a robust data science platform, and strong operating performance. This foundation enables us to deliver long-term, compounding growth and expand our impact across the healthcare infrastructure and wellness housing space.

To support this continued expansion, we’re hiring for multiple positions under this posting. We welcome qualified candidates to apply.

KEY RESPONSIBILITIES

Develops and leverages relationships with internal and external stakeholders to meet strategic business objectives
Provides expertise in designing and optimizing workflows related to electronic health records (EHR)
Works closely with AVP, Operations-Business Applications in the development and implementation of comprehensive training programs across multiple mediums
Provides ongoing support addressing issues, and continuously optimizing workflows
Collaborates with internal support teams to resolve challenges
Conducts routine audits to ensure users are provisioned in alignment with Welltower’s segregation of duties and audit compliance
Implements quality assurance processes
Establishes best practices and ensures solution delivery adheres to defined standards
Develops regular and thorough status communications for senior leadership and stakeholders
Anticipates and mitigates risks, dependencies, and impediments to facilitate resolutions

OTHER DUTIES

Please note this job description is not designed to provide a comprehensive listing of activities, duties, or responsibilities that are required of this role. Duties, responsibilities, and activities may change at any time with or without notice.

TRAVEL

Out-of-area and overnight travel should be expected as outlined in specific projects for which this role will engage.

MINIMUM REQUIREMENTS

Skills / Specialized Knowledge:

Ability to manage portfolios of work
Solid understanding of project management and agile practices, with the ability to teach and coach others
Keen ability to engage and lead teams
Strong interpersonal, conflict management, and communications skills
Effective documentation and reporting skills

Experience:

1+ year experience working with Yardi EHR, eMAR, and associated modules, strongly preferred
3+ years’ experience in technical troubleshooting
Knowledge of healthcare regulations and compliance requirements
Familiarity with ICD-10 coding terminology
Familiarity with medical terminology
Familiarity with clinical workflow processes and EHR best practices
Medical billing experience is helpful

Education:

Bachelor’s degree in healthcare administration, nursing, or a related field
Agile, Six Sigma, or PMP certification strongly preferred

Applicants must be able to pass a pre-employment drug screen.

WHAT WE OFFER

Competitive Base Salary + Annual Bonus
Generous Paid Time Off and Holidays
Employer-matching 401(k) Program + Profit Sharing Program
Student Debt Program – we’ll contribute up to $10,000 towards your student loans!
Tuition Assistance Program
Employee Stock Purchase Program – purchase shares at a 15% discount
Comprehensive and progressive Medical/Dental/Vision options
And much more! https://welltower.com/newsroom/careers/

ABOUT WELLTOWER

Welltower® Inc. (NYSE: WELL) an S&P 500 company, is the world's preeminent residential wellness and healthcare infrastructure company. Our portfolio of 1,500+ Seniors and Wellness Housing communities is positioned at the intersection of housing, healthcare, and hospitality, creating vibrant communities for mature renters and older adults in the United States, United Kingdom, and Canada. We also seek to support physicians in our Outpatient Medical buildings with the critical infrastructure needed to deliver quality care.

Our real estate portfolio is unmatched, located in highly attractive micro-markets with stunning built environments. Yet, we are an unusual real estate organization as we view ourselves as a product company in a real estate wrapper driven by relationships and unconventional culture.

Through our disciplined approach to capital allocation powered by our data science platform and superior operating results driven by the Welltower Business System, we aspire to deliver long-term compounding of per share growth and returns for our existing investors – our North Star.

Welltower is committed to leveraging the talent of a diverse workforce to create great opportunities for our business and our people. EOE/AA. Minority/Female/Sexual Orientation/Gender Identity/Disability/Veteran

#LI-REMOTE

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