Offer summary

Qualifications:

Experience in sales and client relationship management within financial services., Strong understanding of KYC, client onboarding, and financial crime compliance., Proven track record in developing and executing go-to-market strategies., Excellent communication and stakeholder engagement skills..

Key responsibilities:

Lead regional growth strategy for client lifecycle management and financial crime services.

Support the full sales cycle from prospecting to proposal development and onboarding.

Manage key client relationships, identify upsell opportunities, and ensure client satisfaction.

Collaborate with internal teams to align client needs with service delivery.

Job description

Regional Head of APAC Tech and Service Sales KYC Onboarding

Client lifecycle management

Financial Crime | KYC | Client Onboarding | Managed Services

Location: Hong Kong, Remote (APACbased)

About the Role

Delta Capita is seeking a dynamic and commercially driven Regional Head of APAC Tech and Service Sales CLM to lead our regional growth strategy across Client Lifecycle Management, KYC, and Financial Crime services. This is a senior leadership role with full ownership of gotomarket execution, client engagement, and revenue growth across the APAC region.

In this clientfacing role, you’ll support the full sales lifecycle—owning prospecting, proposal development, and earlystage solutioning. You’ll also play a key role in ensuring smooth handover into delivery, providing ongoing support throughout implementation to maintain client satisfaction and strengthen longterm relationships. You’ll work closely with global leadership, delivery teams, and subject matter experts to expand our footprint across Tier 1 and Tier 2 financial institutions, driving innovation in onboarding, compliance, and managed services.

You’ll also take ownership of account management responsibilities, helping to nurture key relationships, identify upsell opportunities, and support the growth of existing client accounts.

This is a highgrowth area of the business, with a strong client base and ambitious expansion plans. You’ll work alongside experienced delivery leads and subject matter experts to grow revenue and build trusted partnerships with some of the world’s top financial institutions.

What You’ll Be Doing

Support and execute the gotomarket strategy for CLM and Financial Crime services across APAC
Build and maintain a healthy sales pipeline, identifying and qualifying new opportunities
Assist in creating and delivering commercial proposals, pricing models, and RFP responses
Serve as a key point of contact during onboarding and support delivery oversight, ensuring a smooth transition from sales to implementation
Take ownership of account management, nurturing key relationships, identifying upsell opportunities, and driving retention
Lead prospecting efforts, from first meetings to pitch presentations, with support from senior leadership
Understand client challenges across onboarding, KYC, and regulatory change—and position Delta Capita’s solutions to meet these needs
Collaborate with internal teams to ensure alignment between client needs and service delivery
Contribute to account planning, stakeholder mapping, and opportunity tracking
Attend industry events and client meetings to build market visibility and generate leads