Offer summary

Qualifications:

Strong academic background in digital marketing., 1-2 years of experience in client servicing or account management., Excellent written and verbal communication skills in English., Strong project management and organizational abilities..

Key responsibilities:

Collaborate with the marketing team to plan and execute digital campaigns.

Build and maintain relationships with clients as their primary contact.

Monitor and optimize online content based on SEO and UX insights.

Present performance reports and suggest improvements.

Job description

We are seeking a highly motivated and detailoriented Marketing Onboarding Specialist to join our Digital Marketing Services team. The ideal candidate for this role will have a deep passion for marketing, superior customer experience and entrepreneurship. You will be responsible for managing client relationships, ensuring client satisfaction, and coordinating with internal teams to deliver outstanding web marketing results.

About AutoLeap
AutoLeap is the marketleading shop management SaaS provider in the underserved auto repair industry. The Shop Management System (SMS) provides an allinone, cloudbased auto repair management software that helps aftermarket auto shop owners focused on general repair to better understand, manage, and grow their business—from scheduling appointments to managing technicians and generating invoices to help save time and money.

In 2023, we announced our $30m Series B led by Advanced Venture Partners (AVP) and aren’t slowing down. Our mission is to change the auto repair industry one shop at a time, helping shop owners get home to their families earlier and helping them build longlasting healthy businesses to pass on to future generations. We will be the de facto choice for all shop owners looking to grow and improve their businesses with your help!

As a Marketing Onboarding Specialist, you will:

Collaborate with the web marketing team to plan, execute, and monitor digital marketing campaigns, ensuring they meet client objectives and deadlines

Build and maintain strong, longlasting relationships with clients, acting as their primary point of contact for all web marketingrelated queries and concerns

Communicate with customers directly to understand their requirements and execute their content strategy

Monitor and improve online content in line with SEO insights, digital KPIs and UX requirements

Present detailed performance reports to clients, highlighting key metrics, insights, and recommendations for improvement

Proactively identify potential issues and implement effective solutions to prevent or resolve them

To be successful in this role, you will need:

Strong academic background and expertise in digital marketing channels

12 years of experience in client servicing or account management for marketing

Excellent written and verbal English communication skills

Strong project management and organizational abilities

If this sounds like something you’ll be great at, apply away!