Online Booking Specialist | Remote

Work set-up: 
Full Remote
Contract: 
Work from: 

Offer summary

Qualifications:

Experience in travel, hospitality, or customer service is a plus but not required., Excellent communication and interpersonal skills., Strong attention to detail and time management abilities., Tech-savvy and comfortable using online platforms and digital tools..

Key responsibilities:

  • Assist clients with booking travel services such as hotels, resorts, flights, cruises, and packages.
  • Manage booking logistics through various online supplier platforms.
  • Communicate with clients via phone, email, or chat to understand their needs and provide tailored options.
  • Respond to booking inquiries, changes, and support requests in a timely, professional manner.

Destination Knot logo
Destination Knot https://www.destinationknot.co
11 - 50 Employees
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Job description

Job Title:
Online Booking Specialist | Remote

About Destination Knot:
Destination Knot is a travel planning company that specializes in designing unforgettable, customized experiences for individuals, couples, families, and groups. Whether it’s a luxury cruise, an allinclusive resort, or a tailored multidestination itinerary, our team delivers expert service, personalized attention, and seamless booking support to make every journey stressfree.

Position Overview:
We are looking for an organized and enthusiastic Online Booking Specialist to join our remote team. In this role, you’ll support clients by researching and securing travel reservations, including accommodations, flights, and vacation packages. If you love helping people, enjoy working online, and are passionate about travel, this is a great opportunity to be part of a growing and supportive team.

Key Responsibilities:
Assist clients with booking travel services such as hotels, resorts, flights, cruises, and packages
Manage booking logistics through various online supplier platforms
Communicate with clients via phone, email, or chat to understand their needs and provide tailored options
Respond to booking inquiries, changes, and support requests in a timely, professional manner
Maintain accurate records of client information, preferences, and reservations
Stay up to date with travel promotions, supplier offerings, and destination trends
Deliver a smooth and supportive booking experience from start to finish

Qualifications:
Experience in travel, hospitality, or customer service is a plus, but not required
Excellent communication and interpersonal skills
Strong attention to detail and time management abilities
Techsavvy and comfortable using online platforms and digital tools
Selfmotivated, dependable, and capable of working independently
Must be 18 years or older with a computer and reliable internet connection
A passion for travel and a commitment to great customer experiences

What We Offer:
100% remote work environment
Flexible scheduling
Travel industry training and development resources
Access to exclusive booking tools and travel perks
Incentivebased earning opportunities
A supportive and growthoriented team culture

Work Environment:
This is a remote, workfromhome position ideal for individuals who are organized, serviceoriented, and excited to be part of a fastpaced and rewarding industry.

Required profile

Experience

Spoken language(s):
English
Check out the description to know which languages are mandatory.

Other Skills

  • Customer Service
  • Time Management
  • Social Skills
  • Self-Motivation
  • Detail Oriented
  • Communication

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