Founding Revenue Operations Manager

About Gladia

Founded in 2022 by JeanLouis Queguiner (exOVHCloud) and Jonathan Soto (exMITSigfox), Gladia builds bestinclass speech AI tools that empower businesses to deliver faster, more accurate, and innovative communication solutions worldwide.

Headquartered in vibrant tech hubs like Paris and New York City, Gladia is leading the charge in speech AI innovation. In under two years, we’ve grown exponentially, now serving over 150,000 users and 700 enterprise clients—including industry leaders like Attention, Circleback, Method Financial, and VEED.IO.

Our API supports advanced speech recognition and analysis in over 100 languages, setting a new standard for speed and accuracy across customer support solutions, voice agents, meeting assistants, and more.

Backed by worldclass investors like Sequoia Capital, New Wave, and XAnge, we recently raised $16M in Series A funding—bringing our total funding to $20.3M. This investment powers our mission to build the ultimate AI audio infrastructure for leading platforms across the globe.

We are looking for a highly analytical, systemsoriented, and businesssavvy Revenue Operations Manager to help us drive operational excellence across our gotomarket teams. You’ll be the strategic enabler connecting Sales, Marketing, and Customer Success, ensuring all teams are aligned on goals, metrics, and execution.

You are obsessed with numbers, passionate about understanding what drives revenue performance, and always seeking ways to improve processes and visibility. Ideally, you bring a background in data analysis, enabling you to dive deep into metrics and uncover insights that inform strategy and growth.

Role

• Design, implement, and refine GTM workflows that improve speed, consistency, and conversion across the funnel.

• Own the administration and evolution of our CRM (Hubspot, Salesforce), ensuring data hygiene, reporting accuracy, and user adoption.

• Build and maintain dashboards and reporting tools that surface actionable insights across the entire customer journey.

• Partner with Sales and Finance to improve forecasting processes and drive pipeline accuracy.

• Evaluate, implement, and manage tools that enhance GTM performance (e.g. Hubspot, Gong, Notion, etc.).

• Ensure Marketing, Sales, and CS are aligned on metrics, definitions, and campaign followup to create a cohesive revenue engine.

• Support onboarding and continuous training on systems and processes for GTM teams.

• Test and roll out scalable GTM tactics, from lead scoring to segmentation, with a datadriven mindset.
  

• Profile

  • 45 years of experience in Revenue Operations, in a SaaS or highgrowth tech company.

  • Consistent experience with CRM systems (Hubspot, Salesforce) and GTM tools.

  • Experience in a fast moving environment, earlystage or Series AC startup.

  • Ability to analyze data and turn it into strategic recommendations.

  • Familiarity with sales funnels, B2B metrics, and revenue KPIs (e.g. CAC, LTV, NRR, MRR).

  • Excellent communication and collaboration skills you act as a bridge between technical and nontechnical teams.

  • Proactive, curious, and eager to improve processes in a fastmoving environment.

  • Knowledge of lead scoring, territory planning, attribution modeling, or incentive plans.

  • Understanding of ProductLed Growth (PLG) motions.

  • Fluency in English.
    

  • What Gladia offers

    • The compensation offered is based on seniority and experience, and would typically range from €55K to €75K in base salary + BSPCEs

    • Full remote policy with team gathering in Paris every 1.5 months or work from our amazing offices & rooftop in the heart of Paris (Sentier)

    • Lunch vouchers (approx. 200€month)

    • An allowance of 360 eurosyear for your sports activities

    • An allowance of 300 euros for the adaptation of your workstation

    • A health insurance (100% coverage) and a pension contract with Alan Blue for you & your family

    • Unlimited vacation policy

    • At Gladia, we thrive on creativity, collaboration, and a shared passion for pushing the boundaries. Our team is made up of brilliant AI minds, all working together to deliver solutions that make a realworld impact. Whether youre looking to solve complex challenges, innovate in a fastpaced environment, or be part of a global movement transforming communication, Gladia is the place for you !