Senior Treasury Analyst

Job Description

Senior Treasury Analyst

Zendesk is seeking a strategically minded and data-driven Senior Treasury Analyst to join our dynamic global treasury team. This exciting role offers the opportunity to directly influence cash flow optimization, liquidity planning, and capital markets strategy. You'll use AI-powered tools and advanced data analytics to elevate forecasting, financial modeling, and risk management. In close partnership with senior leadership and cross-functional teams, you’ll deliver insights that shape strategic decisions and drive growth in a fast-paced, innovative environment.

What you'll be doing

• Develop and maintain models for capital allocation, interest expense, and income forecasts.

• Conduct market transaction analysis and peer benchmarking to evaluate deal terms and cost of capital.

• Provide data-backed recommendations to optimize funding strategy and capital structure.

• Execute high-priority capital markets transactions (e.g. debt financing, interest rate derivatives and FX hedging).

• Forecast cash flow, leveraging historical and real-time data to improve accuracy.

• Support interest rate hedging and foreign exchange risk management to mitigate financial risks. 

• Monitor macroeconomic and market conditions to assess their impact on financial performance, liquidity and market positioning.

• Champion the use of automation and machine learning to streamline treasury workflows (e.g., forecasting models, reconciliations, scenario planning).

• Utilize data analytics and AI tools to improve modeling, reporting and decision support capabilities.

• Prepare executive- and board-level presentations with a clear financial narrative.

• Build and maintain interactive dashboards that translate complex financial data into actionable guidance.

• Collaborate with the Finance leadership team to deliver compelling storytelling in support of internal and external communications.

What you bring to the role

• Strong finance and/or data analytics background with solid understanding of capital markets, treasury functions, and financial modeling.  

• Advanced Excel skills; proficiency in Python and other tools (e.g., SQL, VBA, R) for modeling and automation.

• Familiarity with treasury platforms and BI tools (e.g., Tableau, Power BI), with an eye toward impactful data visualization.

• Excellent communication and storytelling skills, with the ability to distill complex financial data for executive audiences.

• A goal-oriented, results-driven mindset with strong analytical skills and ability to manage multiple priorities.

• Passion for learning and innovation, especially leveraging AI to improve financial operations.  

• Detail-oriented with a collaborative, team-first approach.

Qualifications

• Bachelor’s degree in Finance, Data Science, Economics, or a related field.

• Experience crafting executive-level materials and telling data-driven stories through dashboards or board presentations.

• Prior experience in corporate treasury or capital markets is a plus.

• Advanced programming skills and experience with financial treasury systems.

• Professional certifications such as CFA, CTP, or equivalent are a plus.

We’re looking for someone who is eager to make an impact and contribute to building an innovative organization. Apply today and help us shape the future of the treasury at Zendesk!

Where We Work:

[If the role has an in-office location and the candidate is expected to go into the office in a hybrid way, this language will auto-populate on the req. Content outlined for your information only]:

Hybrid: In this role, our hybrid experience is designed at the team level to give you a rich onsite experience packed with connection, collaboration, learning, and celebration - while also giving you flexibility to work remotely for part of the week. This role must attend our local office for part of the week. The specific in-office schedule is to be determined by the hiring manager.

The intelligent heart of customer experience

Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love.

Zendesk believes in offering our people a fulfilling and inclusive experience. Our hybrid way of working, enables us to purposefully come together in person, at one of our many Zendesk offices around the world, to connect, collaborate and learn whilst also giving our people the flexibility to work remotely for part of the week.

Zendesk is an equal opportunity employer, and we’re proud of our ongoing efforts to foster global diversity, equity, & inclusion in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law. We are an AA/EEO/Veterans/Disabled employer. If you are based in the United States and would like more information about your EEO rights under the law, please click here.

Zendesk endeavors to make reasonable accommodations for applicants with disabilities and disabled veterans pursuant to applicable federal and state law. If you are an individual with a disability and require a reasonable accommodation to submit this application, complete any pre-employment testing, or otherwise participate in the employee selection process, please send an e-mail to peopleandplaces@zendesk.com with your specific accommodation request.