Cloud Support Engineer

Company Description

Telefónica Tech (part of the Telefónica Group) is a leading NextGen Tech solutions provider with a highly diversified team of over 6,000 exceptionally skilled employees and +60 nationalities.

We serve more than 5.5m customers every day in over 175 countries, with a global ecosystem of marketleading partners. Global strategic hubs: Spain, Brazil, the UK, Germany.

The Telefónica Tech UK&I hub has an end toend portfolio of market leading services and develops integrated technology solutions to accelerate digital transformation through: Cloud, Data & AI, Enterprise Applications, Digital Workplace and Cyber Security & Networking.

Values: Open, Bold, Trusted

Trusted Partners:

• Microsoft: Top 3 Service Providers, Azure Expert Status, Fastrack & Inner Circle Partner
• HPE: Platinum Partner – FY23 UK&I Solution Provider of the Year
• Palo Alto & Crowdstrike: part of our NextDefense Cyber Security Portfolio
• Fortinet: Elite VIP Program – one of only 2 in the UK
• AWS: Advanced Solution & Managed Service Provider Program

• Job Description

  Job Description

  Title: Azure Cloud Support Engineer Level 2
  Location: Hybrid from St Ives, Cambridgeshire

  We are seeking a highly skilled and motivated Azure Platform Engineer to join our growing team. The successful candidate will be responsible for implementing, managing, and optimising a wide variety of cloud solutions on the Microsoft Azure and Amazon AWS platforms (IaaS, PaaS, SaaS) within our Managed Service Capability. As a Public Cloud Platform Engineer, you will play a vital role in deploying and maintaining the infrastructure that supports our customers applications and services.

  The candidate should have prior experience presenting Cloud services and solutions to technical and nontechnical audiences, as well as communicating the benefits to their organisation, with the goal of driving growth for the Telefónica Tech UK&I Cloud practise.

  We are looking for someone happy to work hybrid from our offices in St Ives, Cambridgeshire.

  Key Responsibilities:

  • Deploy, configure, and manage infrastructure components, including Virtual Machines, Storage, Networking, and Identity Entra ID.
  • Implement Infrastructure as Code (IaC) using tools like Terraform and Bicep templates for efficient and repeatable deployments.
  • Develop and maintain automation scripts to streamline repetitive tasks and ensure consistency in the deployment and management of Azure resources.
  • Collaborate with development and operations teams to integrate automation into the CICD pipeline.
  • Monitor Azure resources for performance, availability, and cost, implementing optimizations to improve efficiency and reduce operational expenses.
  • Implement and maintain security measures to safeguard Azure environments, following best practices and compliance standards.
  • Participate in regular security assessments and contribute to the enhancement of security protocols.
  • Collaboration and Documentation: Maintain detailed documentation of Azure infrastructure, configurations, and procedures. Also collaborate with architects, developers, and other engineers
  • Continuous Learning: to stay abreast of the latest Azure features, services, and best practices. Also pursue relevant certifications and training to enhance technical skills and knowledge.

  • Requirements:

    • Microsoft Azure Fundamentals, Microsoft Azure Administrator Associate and Microsoft DevOps Engineer Expert Certification
    • Proven experience as a Azure Platform Engineer or in a similar role
    • Strong understanding of cloud architecture principles, microservices, and containerisation.
    • Handson experience with cloudnative development, infrastructure as code (IaC), and DevOps practices.
    • Excellent communication skills with the ability to articulate complex technical concepts to both technical and nontechnical stakeholders.
    • Excellent attention to detail and ability to ensure documents are consistent in language, terminology, and style.
    • Previous experience working as a deployment consultant or engineer.
    • Knowledge and experience with Azure pricing and commercial models, and how to optimise a solution for a specific engagement.

    • Qualifications

      Key Words:

      Azure Cloud Level 2 Support L2 Engineer

      Qualifications

      Additional Information

      We don’t believe hiring is a tick box exercise, so if you feel that you don’t match the job description 100%, but would still be a great fit for role, please get in touch.